Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Financial Controller

Company: Flasher Equipment Company

Location: San Antonio, TX

Posted Jul 24, 2025

Bachelor’s degree in Accounting, Finance, or related field (CPA or CMA preferred). Oversee tax planning and compliance across federal, state, and local levels.

Maternal Health Nurse - Full Time - Onsite Plano, TX

Company: Human Coalition

Location: Plano, TX

Posted Jul 24, 2025

Hold a current registered nurse in good standing with the state medical board. CPR certified as a healthcare provider. (3) – (5) years of clinical experience.

Concrete Carpenter

Company: One Solution Industries

Location: Houston, TX

Posted Jul 24, 2025

Proficient in the use of hand tools related to construction tasks. Utilize hand tools effectively for cutting and finishing concrete.

Entry Level Field Sales Associate - Weekly Pay

Company: Rhino Roofing & General Contracting, LLC

Location: Richardson, TX

Posted Jul 24, 2025

*Tech-Savvy Learners*: Basic computer skills and a willingness to learn new tools. Actively engage with residential homeowners to generate leads in your…

Lead Data Scientist

Company: Tiger Analytics

Location: Houston, TX

Posted Jul 24, 2025

You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools.

Global Cloud Practice Architect, Workspace

Company: Google

Location: Austin, TX

Posted Jul 24, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Mid level Data Analyst

Company: Rackera Inc

Location: Dallas, TX

Posted Jul 24, 2025

Familiarity with data visualization tools such as Tableau is preferred. Develop and maintain dashboards using tools such as Tableau to visualize data…

Data Analyst

Company: NTT DATA

Location: Dallas, TX

Posted Jul 24, 2025

They bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help people, businesses, and…

Roofing Field Customer Service Representative

Company: Elite Construction Solutions

Location: Dallas, TX

Posted Jul 24, 2025

Must possess and maintain a valid [state] driver’s license and an acceptable driving record as determined by a Motor Vehicle Record (MVR) check.

Solar Site Manager

Company: Spark Power

Location: Houston, TX

Posted Jul 24, 2025

Valid driver's license and clean driving record. You will be responsible for leading site-level safety initiatives, supervising field technicians, ensuring…

Graphic Production Artist

Company: Safari Club International

Location: San Antonio, TX

Posted Jul 24, 2025

An associate’s degree in graphic design or similar study and additional experience in a related area is preferred. Archives projects for filing in library.

Retail Sales Associate

Company: King Ranch

Location: San Antonio, TX

Posted Jul 24, 2025

Promote and answer questions about the history of King Ranch to customers. Accurately and efficiently complete all sales transactions and maintain proper cash…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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