Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Designer - Web and Graphics FT

Company: Goodwill Industries of San Antonio

Location: San Antonio, TX

Posted Jul 24, 2025

For roles requiring driving, a valid driver’s license, insurance, and ability to travel as needed is required. Experience mentoring or leading junior creatives.

Service Technician - Commercial HVAC

Company: Hussmann Corporation

Location: San Antonio, TX

Posted Jul 24, 2025

Detect and repair leaks on racks or single-unit piping, solder with copper-to-brass and copper to steel, diagnose low air flow, install PVC drain pipe, replace…

Welder Mig/Tig

Company: Universal Display and Fixtures Company

Location: Lewisville, TX

Posted Jul 24, 2025

Interpret blueprints, technical drawings, and welding symbols to determine project requirements. Utilize power tools and equipment such as cranes and forklifts…

Pharmacist

Company: JKElevenEleven

Location: Dallas, TX

Posted Jul 24, 2025

Current, active Pharmacist license in Texas (in good standing). Maintain compliance with state and federal pharmacy regulations. 401(k) with company match.

Experienced Licensed Apprentice Electrician

Company: WW Electric LLC

Location: Dallas-Fort Worth, TX

Posted Jul 24, 2025

The Apprentice Electrician will assist in various electrical tasks, including installation, maintenance, and repair of electrical systems in residential,…

Data Analyst

Company: Strategic Staffing Solutions

Location: San Antonio, TX

Posted Jul 24, 2025

Advanced Degree (Master’s or PhD) in a quantitative field + 2 years in predictive analytics or data analysis. Ability to *visualize data* effectively and convey…

Structural Welder

Company: Queue Labor

Location: Dallas, TX

Posted Jul 24, 2025

Interpret and work from blueprints, schematics, and technical drawings to determine the specifications of the structure. Expected hours: 50 per week.

Clinical Pharmacist

Company: Suvida Healthcare

Location: Austin, TX

Posted Jul 24, 2025

Collaborate with providers, interdisciplinary care teams, patients and/or caregivers to identify and develop patient-specific disease state therapy goals.

Accountant

Company: Central Texas Rehabilitation Hospital

Location: Austin, TX

Posted Jul 24, 2025

Perform accounting functions that may include accounts payable, accounts receivable, deposit reconciliations, journal entry backup, general ledger analysis,…

Clinical Pharmacist

Company: Senderra Specialty Pharmacy

Location: Dallas, TX

Posted Jul 24, 2025

§ Participates in staff meetings, conference calls, and other meetings, as needed. Bachelors’ in Pharmacy or PharmD, valid Texas Pharmacy License required.

Master Electrician

Company: State Venture LLC

Location: Houston, TX

Posted Jul 24, 2025

Interpret and work from schematics, blueprints, and technical drawings to plan electrical installations and renovations.

Pharmacist

Company: TalentLNX

Location: Dallas, TX

Posted Jul 24, 2025

Current, active Pharmacist license in Texas (in good standing). Maintain compliance with state and federal pharmacy regulations. 401(k) with company match.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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