Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Closet Factory worker and installer

Company: Closet Factory - San Antonio

Location: San Antonio, TX

Posted Jul 24, 2025

Valid driver’s license and reliable transportation. The ideal candidate should be comfortable working with tools, following technical designs, and ensuring…

Preschool Assistant Director

Company: The Pillars: Bandera

Location: San Antonio, TX

Posted Jul 24, 2025

Support the School Director in ensuring the center and staff conform to federal, state, and local rules, regulations, and licensing requirements.

Group Sales Manager

Company: Stonebridge Companies

Location: Austin, TX

Posted Jul 24, 2025

Conduct personal sales calls to generate new business and strengthen client relationships. Primarily indoor office work, with occasional travel for sales calls…

Master Welder

Company: Celeros Flow Technology

Location: Houston, TX

Posted Jul 24, 2025

Must have knowledge of the use of both acetylene and electrical welding equipment, welding standards and trade procedures, processes, and techniques.

Custodian

Company: Pentagon Technologies Group Inc

Location: Austin, TX

Posted Jul 24, 2025

Knowledge of industrial cleaning practices, tools, and safety procedures. The Custodian in a production setting is responsible for maintaining cleanliness and…

Senior Treasury Analyst

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 24, 2025

Maintains and updates the organization’s debt capacity model(s), rating agency scorecards and strategic resource allocation analysis to support the assessment…

Digital Marketing Manager

Company: Murata Electronics

Location: Carrollton, TX

Posted Jul 24, 2025

Develop and execute digital marketing and marcom programs through the delivery of campaigns and promotions, email marketing, search engine marketing, content…

Underground Laborer [3312]

Company: GridSource Incorporated LLC

Location: San Antonio, TX

Posted Jul 24, 2025

Maintain a valid driver's license. Utilize tools and equipment efficiently and safely for construction tasks. Perform trenching, excavation, cable pulling, and…

Accountant I

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 24, 2025

Performs general office duties such as maintaining a filing system, answering and routing emails, and ordering and maintaining office supplies.

Senior HVAC Service Tech- Jersey Village, TX

Company: ARS-Rescue Rooter

Location: Jersey Village, TX

Posted Jul 24, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Senior Accounts Payable Accountant

Company: Enerplus Corporation

Location: Houston, TX

Posted Jul 24, 2025

Assist in managing Price Book accuracy and updates, ensuring correct rates are applied to field tickets and invoices, reducing disputes and improving cost…

Software Engineering Manager

Company: General Motors

Location: Austin, TX

Posted Jul 24, 2025

Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field. Master's degree in a related technical field.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages