Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Registered Nurse II (RN) Operating Room - Day-shift

Company: Houston Methodist Baytown Hospital

Location: Baytown, TX

Posted Jul 21, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Laborer LC

Company: Orion Marine Group

Location: Houston, TX

Posted Jul 21, 2025

Inspects, organizes, and cleans materials and tools such as extension cords, electrical tool cords, and other tools on the job site.

Customer Service Representative - State Farm Agent Team Member

Company: Will Norfolk - State Farm Agent

Location: Deer Park, TX

Posted Jul 21, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

CNC 5 Axis Machinist

Company: NOV

Location: Cedar Park, TX

Posted Jul 21, 2025

Knowledge of the proper use of measuring tools/gauges and cutting tools, required. Ability to identify and correctly utilize Capto tool holders, mill tooling,…

Senior HVAC Service Tech- Houston, TX

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Jul 21, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Sr Sous Chef

Company: TouchPoint

Location: Austin, TX

Posted Jul 20, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Lead Oracle Database Specialist – Hybrid Cloud & AMS Solutions

Company: Kyndryl

Location: Dallas, TX

Posted Jul 21, 2025

Partner with sales and solution teams to develop proposals, create client presentations, and deliver technical demos. Competitive salary and benefits package.

Registered Nurse - NICU Vascular Access Team

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 20, 2025

Bachelor’s degree in nursing, associate’s degree, or technical diploma in nursing with acceptance or current enrollment in a BSN program and signed agreement or…

Sous Chef

Company: Vitol

Location: Houston, TX

Posted Jul 21, 2025

Providing a friendly and highly professional environment at all times with employees and coworkers; ensure all employees feel welcome in the Bistro and receive…

Customer Service Representative

Company: NUTRACEUTICAL SYSTEMS INTERNATIONAL LP

Location: Austin, TX

Posted Jul 21, 2025

Prioritize incoming calls for customer support and maintain a clear call queue and voicemail box. Prioritize incoming calls for customer support and maintain a…

TxDMV - Customer Service Representative

Company: TEXAS DEPARTMENT OF MOTOR VEHICLES

Location: Austin, TX

Posted Jul 21, 2025

A valid Class "C" driver's license is required. Your job will be to provide customer service to the citizens of Texas by answering calls and emails in the TxDMV…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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