Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Customer Service Branch Associate II - Automotive Finishes

Company: Sherwin-Williams

Location: Round Rock, TX

Posted Jul 19, 2025

Must have a valid, unrestricted Driver’s License. Job duties involve contact with customers, which may include minors; and access to cash and other payment…

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Educational Based Diagnostician (EBD)

Company: The Stepping Stones Group

Location: Sugar Land, TX

Posted Jul 19, 2025

Current license as an Educational Based Diagnostician in TX through TEA. Spread Pay Plan: Enjoy a consistent income throughout the year.

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Senior Security Systems Analyst

Company: MPOWERHealth

Location: Addison, TX

Posted Jul 19, 2025

Strong analytical and problem-solving abilities; capable of conveying complex technical information to non-technical stakeholders.

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Infusion Nurse

Company: Soleo Health Inc

Location: Austin, TX

Posted Jul 19, 2025

Valid state issued driver’s license with no significant restrictions on that license. Current nursing license for applicable home state. 401(k) with a Match.

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Plumbing Foreman ( Machine Operator ) - Commercial Construction

Company: Chabert Plumbing, LLC

Location: Buda, TX

Posted Jul 19, 2025

Other: Valid driver’s license and reliable transportation. Licensing: Valid journeyman plumbing license required. Train and mentor junior plumbers and laborers.

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Licensed Residential Plumber

Company: Catapult Solutions Group Inc.

Location: Dallas, TX

Posted Jul 19, 2025

Clean driving record and current valid driver’s license. Valid driver's license and reliable transportation. As a Residential Plumber, you will handle a variety…

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Accountant - General Accounting

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Jul 19, 2025

Bachelor’s degree in accounting or related field and at least three (3) years of experience. Employees must consider safety in all tasks performed, as well as…

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Welder 3rd shift

Company: Chromalloy

Location: San Antonio, TX

Posted Jul 19, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

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Identity & Asset Management Analyst

Company: MPOWERHealth

Location: Addison, TX

Posted Jul 19, 2025

Strong analytical and problem-solving abilities; capable of conveying complex technical information to non-technical stakeholders.

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Data Analyst

Company: Sysco

Location: Houston, TX

Posted Jul 19, 2025

Assist in the design of relevant data models, including outlining dimensions and measures needed, for answering business questions.

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Controller

Company: Vaco by Highspring

Location: San Antonio, TX

Posted Jul 19, 2025

This role requires someone who can step in immediately and provide strong leadership and technical expertise in a fast-paced banking environment.

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Traveling Industrial Painter 2

Company: Tepa

Location: San Antonio, TX

Posted Jul 19, 2025

Must have a valid driver’s license. The job holder may require additional job-related specific certification and/or training during employment for specific…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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