Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Showcase Staff Designer

Company: Visa

Location: Austin, TX

Posted Jul 21, 2025

Industry Knowledge: Optional experience in the Fintech industry or a related field, with an understanding of Fintech design aesthetics.

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Concrete Finisher- Heavy Civil

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Jul 21, 2025

Place, spread, and level concrete using hand tools, rakes, and screeds. Smooth and finish surfaces of poured concrete such as curbs, gutters, sidewalks, bridge…

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RN Registered Nurse Med Surg

Company: Ascension

Location: Austin, TX

Posted Jul 21, 2025

Diploma from an accredited school/college of nursing OR professional licensure at time of hire required. Serve as a primary coordinator of all disciplines for…

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Lead SAP Security and GRC Analyst

Company: Occidental Petroleum Corporation

Location: Houston, TX

Posted Jul 21, 2025

This position leads the overall SAP User Security role design and Governance Risk Compliance (GRC) services to the corporate headquarters and worldwide business…

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DME Customer Service Representative

Company: Urology San Antonio

Location: San Antonio, TX

Posted Jul 21, 2025

Effectively manage large amounts of incoming calls. Provide accurate, valid, and complete information by using the right methods/tools.

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Apprentice Plumber

Company: QLM

Location: Schertz, TX

Posted Jul 21, 2025

Valid driver’s license and reliable transportation. Learn to interpret blueprints, schematics, and technical diagrams. Keep work areas clean and organized.

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Network Defense and Security Analyst

Company: CACI

Location: San Antonio, TX

Posted Jul 21, 2025

Perform network event correlation and advanced traffic analysis, vulnerability analysis, IDS/IPS sensor maintenance, IDS/IPS database & VPN technical support,…

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Site Development Project Manager – Civil Engineer (PE Required)

Company: Agency 8

Location: Austin, TX

Posted Jul 21, 2025

Registered Professional Engineer (PE) in Texas or transferable license. Bachelor’s degree in Civil Engineering or related field.

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Marketing/Proposal Coordinator

Company: Lccx, LLC

Location: San Antonio, TX

Posted Jul 21, 2025

Experience using Canva or similar tools for layout/design. Bachelor’s degree in marketing, Communications, English, Journalism, or a related field.

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Data Architect

Company: Service Direct

Location: Austin, TX

Posted Jul 21, 2025

Excellent communication skills to work effectively with technical and non-technical stakeholders. Proven ability to design, manage, and optimize data…

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Accountant IV

Company: ONEOK

Location: Dallas, TX

Posted Jul 21, 2025

Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license. Performs accounting assignments and reporting.

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Machine Operator

Company: Acucote

Location: Garland, TX

Posted Jul 21, 2025

Forklift certification or prior experience is a plus. Familiarity with hand tools used in machining processes. Machine Operator- 1st and 2nd shift*.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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