Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Enterprise Website Lead

Company: Zoho

Location: Austin, TX

Posted Jul 17, 2025

In this capacity, the Enterprise Content team is involved in a wide range of strategic activities including website positioning, email campaigns, thought…

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ESL Teacher

Company: Great Hearts Texas

Location: Irving, TX

Posted Jul 17, 2025

Through the state mandated Language Proficiency Assessment Committee identification, monitoring and reclassification processes, ESL Coordinators and Teachers…

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Data Scientist

Company: Forman Technology Group

Location: Plano, TX

Posted Jul 17, 2025

Present findings and recommendations clearly to both technical and non-technical stakeholders. You will collaborate with cross-functional teams to develop and…

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Plumber

Company: ALLPHA HOME SERVICES

Location: San Antonio, TX

Posted Jul 17, 2025

A valid plumbing license or certification is REQUIRED. Proficiency in using hand tools and power tools related to plumbing work.

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Director of Pharmacy

Company: CPS Solutions, LLC

Location: Houston, TX

Posted Jul 17, 2025

As a full time, exempt CPS Solutions, LLC Director of Pharmacy, you will oversee all pharmacy operations including planning, organizing, controlling, and…

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Head Nurse

Company: Pozitivf Fertility

Location: Houston, TX

Posted Jul 17, 2025

Valid Registered Nurse (RN) license in the state of practice. Collaborate with the healthcare team to develop individualized care plans. Manage all of the RN's.

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Sr. Environmental Project Manager

Company: Tanaq Environmental LLC

Location: Houston, TX

Posted Jul 17, 2025

Must possess a valid driver's license with a clear and satisfactory driving record. Leads team of project professionals, technicians, and support staff through…

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Journeyman

Company: Penhall Company

Location: Houston, TX

Posted Jul 17, 2025

Operate hand tools, power tools, and other construction equipment in a safe and effective manner. The Journeyman supports Penhall Company’s field operations in…

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2nd Shift Custodial Shift Supervisor

Company: Diverse Facility Solutions Inc

Location: Dallas, TX

Posted Jul 17, 2025

Ability to operate and use tools/equipment for training purposes. Conducts inspections and investigates tenant/customer complaints of the building, and checks…

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Drywall/Painter

Company: Houston Christian University

Location: Houston, TX

Posted Jul 17, 2025

Use of hand electric power tools and pneumatic tools and care for these tools. Must have knowledge of applicable safety rules; use basic tools and care of the…

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Security Officer - Armed Financial Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 17, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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ESL Coordinator/Teacher

Company: Great Hearts Texas

Location: San Antonio, TX

Posted Jul 17, 2025

Through the state mandated Language Proficiency Assessment Committee identification, monitoring and reclassification processes, ESL Coordinators and Teachers…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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