Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Commercial Kitchen Refrigeration Technician

Company: Nextech

Location: Fort Worth, TX

Posted Jul 18, 2025

Must have a valid driver’s license and clean driving record. Diagnoses and repairs electronic, mechanical, and electrical components of the commercial…

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Seasonal Supplies Clerk

Company: Harris County

Location: Houston, TX

Posted Jul 17, 2025

When necessary, will be required to support the call center by answering calls for the replenishment of supplies, help judges locate paperwork in their boxes,…

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Press Brake Operator

Company: VIP Staffing

Location: San Antonio, TX

Posted Jul 17, 2025

Interpret technical drawings and blueprints accurately. Familiarity with measuring tools (calipers, tape measures, protractors, etc.).

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Business Analyst - Call Center Optimization

Company: Houston Methodist

Location: Katy, TX

Posted Jul 17, 2025

Engages customers and elicits requirements using various methods in design and development in conjunction with developers to document business case/scope/plan,…

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Associate Site Merchandising Manager

Company: eBay

Location: Austin, TX

Posted Jul 17, 2025

In this highly cross-functional role, you will own the event and channel strategy for the eBay Live Hub and related surfaces, crafting how we showcase and…

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GRC Analyst

Company: Heath Consultants, Inc.

Location: Houston, TX

Posted Jul 18, 2025

Bachelor's degree in IT or related field, or equivalent work experience within compliance, information security, auditing, and/or consulting.

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Registered Nurse - Flex Team

Company: Texas Children's Hospital

Location: Austin, TX

Posted Jul 18, 2025

Current licensure with the Board of Nursing for the State of Texas or Nurse Licensure Compact and BLS American Heart Association certification are required.

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Enterprise Creative Lead

Company: Zoho

Location: Austin, TX

Posted Jul 17, 2025

Design/project manage enterprise collateral, including sales decks, one-pagers, event signage, social and web assets.

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Laser Welder

Company: Tradesmen International, Inc.

Location: Dallas, TX

Posted Jul 18, 2025

This is a full time opportunity with a pay range of up to $22/hour based on experience plus $100/Per Diem to Travelers 60+ miles from the job site.

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Analyst - Security Operations

Company: Verizon

Location: Irving, TX

Posted Jul 17, 2025

Handling incoming calls and providing assistance. As the workload is a combination of calls and cases with varying degrees of urgency or deadlines, the ability…

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Treasury Analyst

Company: Heidelberg Materials

Location: Irving, TX

Posted Jul 18, 2025

Bachelor's degree in Accounting, Finance, or a related field (preferred). Solid understanding of treasury operations, cash management strategies, and banking…

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Sous Chef

Company: True Connection Communities-Preston Place

Location: Plano, TX

Posted Jul 18, 2025

The Sous Chef works in a fast-paced kitchen with exposure to heat, flames, cold temperatures, slippery floors and sharp cooking tools.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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