Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Advanced Clinical Pharmacist

Company: HCA Houston Healthcare Clear Lake

Location: Webster, TX

Posted Jul 18, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Referral services for child, elder and pet care, home and auto…

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Journeyman Electrician

Company: Prism Electric Inc

Location: Dallas, TX

Posted Jul 18, 2025

The successful Journeyman Electrician will be responsible for learning and understanding electrical code through the NEC; Assembling, installing, maintaining,…

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Forensic Accountant - San Antonio, TX

Company: Deloitte

Location: San Antonio, TX

Posted Jul 18, 2025

Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools.

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Accountant III

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 18, 2025

Graduation from an accredited four-year college or university with major coursework in accounting, finance, or a related field is generally preferred.

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General Laborer - Construction

Company: RLN Industries, Inc.

Location: Galena Park, TX

Posted Jul 18, 2025

Operate power tools and hand tools to complete assigned tasks. Proficient in using cleanup tools and hand tools. Maintain a clean and organized work area.

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Executive Support- Project Manager

Company: University of Houston

Location: Houston, TX

Posted Jul 18, 2025

Screen and route incoming calls and emails; manage and prioritize physical and electronic correspondence. Education: Requires a thorough understanding of both…

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Senior Data Protection Analyst - Cyber

Company: Deloitte

Location: San Antonio, TX

Posted Jul 18, 2025

Provide technical engineering and troubleshooting support to employees for data protection services. Ability to write technical reports and communicate…

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Foreman Electrician

Company: Prism Electric Inc

Location: Dallas, TX

Posted Jul 18, 2025

(Note: Powder activated tools, and JLG lifts and other operations that may require certification and training before operating).

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Electrical Superintendent

Company: DP Electric

Location: Pflugerville, TX

Posted Jul 18, 2025

Journeyman Electrician license or equivalent certification. Valid driver's license and reliable transportation.

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Clinical Specialty Pharmacist - Emergency Department

Company: Ascension

Location: Round Rock, TX

Posted Jul 18, 2025

TSBP license, PGY1 Pharmacy Practice Residency with Critical Care and ED experience (must have). Oversee technical personnel who assist in the preparation,…

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Epic Clarity/Caboodle Data Analyst

Company: Kyndryl

Location: Dallas, TX

Posted Jul 18, 2025

Your technical expertise in a vast array of cutting-edge big data tools will empower you to develop groundbreaking solutions tailored to meet the unique…

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HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Pasadena, TX

Posted Jul 18, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. Able to repair but not limited to centrifugal compressors,…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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