Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Janitor

Company: Andretti Indoor Karting & Games

Location: San Antonio, TX

Posted Jul 16, 2025

An Andretti Janitor is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and…

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Data Analyst

Company: Travis County

Location: Earle, TX

Posted Jul 16, 2025

May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

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Staff Software Engineer, Backend Web Development

Company: General Motors

Location: Austin, TX

Posted Jul 16, 2025

Leverage your technical leadership to ensure we adhere to engineering best practices, and evangelize opportunities to improve engineering productivity and…

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Senior Principal Systems Engineer, IPTL

Company: Raytheon

Location: Richardson, TX

Posted Jul 16, 2025

Experience leading cross-functional engineering teams to manage cost, schedule, and technical performance for large-scale system development, onboarding new…

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People Rewards Data Analyst

Company: Central Health

Location: Austin, TX

Posted Jul 16, 2025

5 years in total rewards, with a strong focus on leveraging data-driven insights to inform strategic decisions and design, develop, and implement total rewards…

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Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted Jul 16, 2025

Minimum of 5 years of experience leading engineering teams that develop both structured query and significant object-oriented analysis, design, and programming.

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Data Scientist

Company: OxeFit, Inc.

Location: Plano, TX

Posted Jul 15, 2025

Ability to work closely with Domain experts to develop tools/algorithms needed to. Answer research questions in their studies.

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Senior Graphic Designer (12 Month Contract)

Company: Zynga

Location: Austin, TX

Posted Jul 15, 2025

3-10 years of graphic design experience, specifically in brand identity and the creation of mobile ad units driving engaging experiences.

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Data Analyst

Company: Travis County

Location: Earle, TX

Posted Jul 15, 2025

Uses reporting tools to develop moderately complex to complex reports which are needed for department business processes and statistical reports which are used…

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RN, Registered Nurse - Mother Baby

Company: Christus Health

Location: San Antonio, TX

Posted Jul 16, 2025

Current STABLE (Post-resuscitation/Pre-transport Stabilization Care of Sick Infants) certification required from one of the following courses: Participant, Lead…

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Project Manager - Facilities

Company: Bexar County

Location: San Antonio, TX

Posted Jul 15, 2025

Represents the County regarding all aspects of large, complex construction projects ($0-10 million) from design to completion Serves as the County organizer for…

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Pharmacist - PRN (Heights)

Company: Avenue360 Health and Wellness

Location: Houston, TX

Posted Jul 15, 2025

Ability to communicate technical information to non-technical personnel. Advise patients and answer questions about prescription drugs, including questions…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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