Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

BRCO RCSA Program Manager

Company: comerica

Location: Dallas, TX

Posted Jul 16, 2025

Provide structure, process, guidance, and expertise to the RCSA Workshop program, driving consensus, providing clarity around risk management concepts, and…

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Personnel Security Analyst (Level I)

Company: GEM Technology

Location: Dallas, TX

Posted Jul 16, 2025

Personnel Security Analyst I* – Perform clerical, administrative, and professional services in support of processing personnel security actions, to include:

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Global Practice Architect, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 16, 2025

Support the design and implementation of integrated GTM partners blueprints across the full ecosystem (industries, solutions, partnerships, services, enablement…

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Software Development Manager , III, Amazon Key

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Jul 16, 2025

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical…

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Data Scientist Lead - Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Jul 16, 2025

Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative…

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Customer Serivce Representative

Company: Cannon Solar

Location: Houston, TX

Posted Jul 16, 2025

Process transactions accurately, including cash handling and data entry. Proficiency in data entry and computer systems is essential.

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Journeyman Electrician

Company: Freedom Forever

Location: Plano, TX

Posted Jul 16, 2025

As a Journeyman Electrician, you’ll bring technical expertise to safely plan and execute electrical work for residential solar projects.

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General Ledger Accountant

Company: American Heart Association

Location: Dallas, TX

Posted Jul 16, 2025

Minimum 3 years of work experience in the related field. Upload Bi-Weekly payroll from ADP general ledger into accounting system, reconciling upload errors and…

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Registered Nurse (RN)

Company: Forum Health

Location: Coppell, TX

Posted Jul 16, 2025

Keep I.V. room, prep room, lab area and concierge rooms for I.V. Ensure technical capability in the use, care, maintenance and evaluation of I.V. equipment.

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OCI Solution Architect - Manager

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Jul 16, 2025

Analyzing complex problems to develop quality deliverables. As a Manager you will supervise, develop, and coach teams while promoting the delivery of…

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Staff Accountant II

Company: AvalonBay Communities

Location: San Antonio, TX

Posted Jul 16, 2025

Perform month end revenue analysis. Perform mid-month utility analysis and process utility exceptions daily. Monitor and submit wires or ach payments according…

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Custodian - Facility Support

Company: North East Independent School District

Location: San Antonio, TX

Posted Jul 16, 2025

The employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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