Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Engineering Project Manager - Software Solutions

Company: Apple

Location: Austin, TX

Posted Jul 15, 2025

Monitor project progress, identify potential risks, and implement mitigation strategies. PMP or similar project management certification preferred.

MOTION GRAPHIC DESIGNER – VIDEO EDITOR

Company: One For Israel

Location: Grapevine, TX

Posted Jul 15, 2025

3–5 years of professional experience in motion graphics design for broadcast television, LED walls, and social media, demonstrating advanced animation skills…

Project Manager - K12 Construction (Houston)

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experience managing K-12 construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-effective…

Sous Chef

Company: Hilton Dallas Park Cities

Location: Dallas, TX

Posted Jul 15, 2025

With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel’s bar open…

Customer Service Director

Company: Medtronic

Location: San Antonio, TX

Posted Jul 15, 2025

You will work with Operating Units to develop robust internal and external strategies and processes to meet or exceed operating unit and customer expectations…

Service - CML Janitor I FT

Company: Goodwill San Antonio

Location: San Antonio, TX

Posted Jul 15, 2025

For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your…

Sales and Marketing Representative

Company: Abundant Hospice

Location: San Antonio, TX

Posted Jul 15, 2025

Bachelor’s degree in Marketing, Business, Healthcare Administration, or a related field preferred. The Sales and Marketing Representative will play a crucial…

DevOps Engineer

Company: WeInfuse

Location: Austin, TX

Posted Jul 15, 2025

Our platform, built on a Ruby on Rails API with AngularJS and React front-end, helps our client’s practices manage appointments, track drug inventory, send…

Project Manager - Healthcare Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experience as a unit leader in healthcare construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and…

Sous Chef

Company: Hilton Dallas/Park Cities

Location: Dallas, TX

Posted Jul 15, 2025

With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel’s bar open…

Software Engineer II-

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Jul 15, 2025

Collaborates with leadership and analysts, across multiple teams, to design, modify, and explain program changes or to provide technical support.

Manual Machinist

Company: Becker Wright Consultants

Location: San Antonio, TX

Posted Jul 15, 2025

Read and interpret blueprints and technical drawings to determine machining requirements. Use tools and specialty measuring devices and equipment.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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