Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

HVAC Field Service Technician

Company: Spheros

Location: Dallas, TX

Posted Jul 14, 2025

Complete field service and training reports and file with North American Service Manager timely and accurately. Customer relations through digital solutions!

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Sr Technology Architect

Company: Liberty Mutual

Location: Plano, TX

Posted Jul 14, 2025

Collaborate with technology leaders, product owners, peer architects, engineers, and engineering teams to align technical design with product roadmaps and…

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ESL Coordinator/Teacher

Company: Great Hearts Texas

Location: San Antonio, TX

Posted Jul 14, 2025

Through the state mandated Language Proficiency Assessment Committee identification, monitoring and reclassification processes, ESL Coordinators and Teachers…

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Senior Cybersecurity Analyst (ISSM) - Hybrid

Company: Optimized Technical Solutions

Location: San Antonio, TX

Posted Jul 14, 2025

Bachelor's degree in Cybersecurity, Information Technology (IT), or a related field OR equivalent experience. Cybersecurity and Authorization to Operate (ATO):

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EVS - EVS Tech I

Company: Children's Health

Location: Dallas, TX

Posted Jul 14, 2025

Provide corrective cleansing action for rooms and public areas while engaged in contact with staff, visitors, patients and patient's families as needed.

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Senior Google Cloud Practice Director - Remote Work

Company: BairesDev

Location: San Antonio, TX

Posted Jul 14, 2025

Help design certification uplift and training plans across LATAM teams to meet partner tier goals. Guide the handoff to LATAM engineering pods and maintain…

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Marketing Manager

Company: Controlled Contamination Services LLC

Location: Dallas, TX

Posted Jul 14, 2025

Graphic design and video editing tools (e.g., Canva, Adobe Creative Suite) preferred. Bachelor’s degree in marketing, business administration, communications,…

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Practice Architect, Retail/Consumer Packaged Goods, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 14, 2025

You will orchestrate across contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder organizations in…

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Welder- TX

Company: Mum Industries Inc

Location: Dallas, TX

Posted Jul 14, 2025

Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.

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System Security Analyst

Company: American National Bank of Texas

Location: Plano, TX

Posted Jul 14, 2025

Technical knowledge of enterprise-class technologies such as cloud (AWS and Azure), firewalls, routers, switches, wireless access points, VPNs, and desktop and…

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Machine Operator II

Company: ASSA ABLOY

Location: Austin, TX

Posted Jul 14, 2025

The Machine Operator II will be responsible for setting up, operating, maintaining and troubleshooting multiple complex manufacturing equipment with a focus on…

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Data Scientist

Company: Base-2 Solutions

Location: San Antonio, TX

Posted Jul 14, 2025

A degree in a related field (e.g., Computer Information Systems, Engineering), a degree in the physical/hard sciences (e.g., physics, chemistry, biology,…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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