Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Manager, Digital Services

Company: BioBridge Global

Location: San Antonio, TX

Posted Jul 14, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Marketing Manager- Multifamily Properties

Company: LDG Development

Location: Austin, TX

Posted Jul 14, 2025

Ensures consistency in marketing and social media messages across the organization, while providing training and guidance to on-site teams in implementing…

Lead Cloud Developer

Company: Forward Air

Location: Coppell, TX

Posted Jul 14, 2025

Collaborate with other technical leads, architects, and senior stakeholders to define and refine the technical vision and roadmap for the applications.

RN Internal Medicine Seasonal FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 15, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 15, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. Minimum of three (3) years of practical working experience…

Staff Accountant

Company: NOW CFO

Location: Dallas, TX

Posted Jul 15, 2025

CPA license or progress toward certification is preferred. This role involves journal entry preparation, account reconciliations, analysis, and participation in…

Banquet Chef

Company: Omni Hotels & Resorts

Location: Austin, TX

Posted Jul 15, 2025

Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the…

Software Engineer

Company: Bay Systems Consulting Inc.

Location: Houston, TX

Posted Jul 15, 2025

Contribute to the full software development lifecycle: from requirements, design, and implementation to testing, deployment, and maintenance.

Regional CDL A Truck Driver Wanted - No Touch Freight

Company: Mesilla Valley Transportation (MVT)

Location: Houston, TX

Posted Jul 15, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Journeyman Plumber

Company: TDIndustries

Location: Houston, TX

Posted Jul 15, 2025

Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels.

Manager, SEC Reporting & Technical Accounting

Company: CECO Environmental

Location: Addison, TX

Posted Jul 15, 2025

Provide technical accounting guidance for complex transactions (e.g., acquisitions, equity transactions, revenue recognition, etc.).

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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