Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Day Porter

Company: Del Sol Solutions

Location: Houston, TX

Posted Jul 11, 2025

Engaging in building security and safety activities (checking and locking doors, checking electrical appliance). Gathering and emptying indoor trash.

Junior Business Analyst

Company: Infosys

Location: Plano, TX

Posted Jul 11, 2025

As an Associate Business Analyst, you will provide support to consultants and technical teams in different stages including design, architecture and detailing…

MFG MACHINE OPERATOR 1st Shift

Company: Kroger Manufacturing

Location: Irving, TX

Posted Jul 11, 2025

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman…

Big data Architect

Company: Infosys

Location: Richardson, TX

Posted Jul 11, 2025

This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including…

Chiller Technician

Company: Liberty Personnel Services, Inc, LP82870

Location: Dallas, TX

Posted Jul 11, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. Maintain and repair chiller systems of all types, air and water cooled,…

Showroom Customer Service Representative

Company: Ferguson Enterprises, LLC

Location: Houston, TX

Posted Jul 11, 2025

Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Assist customers on the showroom floor.

Sales Associate Bilingual English Spanish

Company: FM Electronics, LLC

Location: Garland, TX

Posted Jul 11, 2025

Create and continuously foster relationships with customers by making 80-100 outbound phone calls daily. Great verbal and written communication chops and strong…

Graphic Designer

Company: Senox Corporation

Location: Austin, TX

Posted Jul 11, 2025

Bachelor’s degree in Graphic Design or related field a plus. Motivation to learn new things, develop their career, and grow into new roles within the company.

Senior Brand Manager

Company: YETI

Location: Austin, TX

Posted Jul 11, 2025

Campaign Development & Execution: With the support of Program Management, own end-to-end campaign execution, ensuring on-brand delivery across channels,…

CNC Machinist -

Company: Atec, Inc.

Location: Houston, TX

Posted Jul 11, 2025

One to two years of technical or vocational college or 5+ years related experience and/or training; or. Employee is regularly exposed to moving mechanical parts…

Brand Manager

Company: YETI

Location: Austin, TX

Posted Jul 11, 2025

Executional Excellence: Partner with Program Management to execute timelines, logistics, and especially project communication; support and develop program…

Marketing Manager

Company: Senox Corporation

Location: Austin, TX

Posted Jul 11, 2025

Bachelor's degree in Marketing, Business, Communications, or a related field. Strong understanding of digital marketing platforms, tools, and strategies.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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