Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

HVAC Mechanic

Company: Action Facilities Management

Location: Dallas, TX

Posted Jul 11, 2025

Replaces defective breaker controls, thermostats, switches, fuses, and electrical wiring to repair installed units using electrician's hand tools and test…

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CDL A Lease Purchase Driver - OTR

Company: Ten-Eight Inc.

Location: Dallas, TX

Posted Jul 11, 2025

No drug or alcohol violations or refusals. No drug or alcohol violations or refusals. No more than 2 moving violations in last 4 years.

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Staff Accountant

Company: Soni Resources Group

Location: Austin, TX

Posted Jul 12, 2025

Bachelor’s degree in Accounting or a related field. Assist in the preparation of budgets and financial projections.

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Laborer

Company: Amrize Building Materials US

Location: Dallas, TX

Posted Jul 11, 2025

Participates in mechanical maintenance activities that may require the use of hand tools and equipment. Monitors plant for material spills and mechanical…

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Software Engineer 2 (NodeJS)

Company: U.S. Bank National Association

Location: Irving, TX

Posted Jul 11, 2025

This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences.

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Junior Data Analyst

Company: Upen Group Inc

Location: Irving, TX

Posted Jul 11, 2025

Bachelor’s in Data Analytics, Business, or related field. Perform basic analysis to identify trends and patterns. Maintain data accuracy and documentation.

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Construction Craft Laborer

Company: Gridworks

Location: San Antonio, TX

Posted Jul 11, 2025

Insurability, must have clean driving record, and valid drivers’ license preferred. Will be required to take tools/material to field personnel.

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Customer Care Specialist

Company: Serenity Healthcare

Location: Austin, TX

Posted Jul 11, 2025

Three years’ work experience in customer service required. Own outcomes of patient treatment. Insurance benefits (Medical, Dental, Vision) and 401K.

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CNC Machine Operator 2nd shift 19+ DOE

Company: Abundant Solutions

Location: Plano, TX

Posted Jul 11, 2025

Read and interpret technical drawings and blueprints. Ability to read blueprints and use measurement tools (calipers, micrometers, etc.).

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Sous Chef- Sortino's Italian

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Jul 11, 2025

ServeSafe certification or equivalent (preferred). 401(k) matching, paid time off, and holiday compensation. Ensure consistent quality, flavor, and presentation…

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Contact Center Representative

Company: University of Houston-Downtown

Location: Houston, TX

Posted Jul 11, 2025

The Contact Center Representative answers incoming calls related to enrollment services, assists callers, and creates a ticket for the relevant department.

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Billing Customer Service Representative

Company: SAGIS PLLC

Location: Houston, TX

Posted Jul 11, 2025

Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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