Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Machine Operator - 1st Shift

Company: BSN Sports

Location: Grand Prairie, TX

Posted Jul 09, 2025

Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.

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RN L&D PRN Nights

Company: Baylor Scott & White Health

Location: Irving, TX

Posted Jul 09, 2025

Completion of an accredited course or have at least 2 years of experience surpassing the minimal qualification required. 1 Night shifts per week - 7p-7a.

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Call Center Representative

Company: BrandNest

Location: Austin, TX

Posted Jul 09, 2025

Answer incoming calls promptly and professionally, addressing customer questions and concerns. The *Call Center Representative* will handle inbound and outbound…

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Field Marketing Representative / Neighborhood Canvasser

Company: Douglas Mechanical, Inc.

Location: Spring, TX

Posted Jul 09, 2025

Engage potential customers through telemarketing, providing information about our offerings and answering inquiries.

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Accountant

Company: US Defense Health Agency

Location: San Antonio, TX

Posted Jul 09, 2025

(3) Completion of the requirements for a degree that included substantial course work in accounting or auditing, e.g., 15 semester hours, but that does not…

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General Manager (Multifamily)

Company: FirstService Residential

Location: Houston, TX

Posted Jul 09, 2025

Valid Texas drivers and automobile liability insurance license required. Ensures good safety practices of employees, residents, visitors, contractors, and…

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Senior Software Engineer-Data Solutions (San Antonio, Austin, and Dallas)

Company: H-E-B

Location: San Antonio, TX

Posted Jul 09, 2025

Advanced knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level…

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HVAC Service Technician

Company: Blue Northern Air Conditioning

Location: San Antonio, TX

Posted Jul 09, 2025

Valid driver's license with a clean driving record is required (van driver). Field service experience in air conditioning or related field is preferred.

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Python RPA Developer

Company: NTT DATA

Location: Irving, TX

Posted Jul 09, 2025

Collaborate with RPA architects, business analysts, and other team members to design and implement automation solutions.

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Industrial Controls Electrician

Company: Anheuser-Busch

Location: Houston, TX

Posted Jul 09, 2025

3 year industrial electrical/programming experience or two-year technical degree preferred. Ability to troubleshoot problems, identify root causes (e.g. six…

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RN, Registered Nurse - IMC MedSurgical A

Company: Christus Health

Location: San Antonio, TX

Posted Jul 09, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

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Workforce Analyst

Company: Fisher Investments

Location: Plano, TX

Posted Jul 09, 2025

You will have the opportunity to develop, own, and support on data projects. As a Workforce Analyst, you would be a driving force in analyzing data, writing…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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