Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Safety Specialist, 187 Days - Security & Safety

Company: North East Independent School District

Location: San Antonio, TX

Posted Jul 08, 2025

Valid Texas Drivers license with driving record that meets the requirements of the District. Candidate must possess a valid License to Carry firearm…

Customer Service Representative - Level 1 (Entry Level)

Company: Wholdings, LLC

Location: Austin, TX

Posted Jul 08, 2025

Make outbound calls to customers to assist with our programs. Basic computer and typing skills. Log activity and manage interactions in a user-friendly CRM.

Data Analytics Senior Analyst

Company: Citigroup

Location: Irving, TX

Posted Jul 08, 2025

Requirements: Requires a Master’s degree, or foreign equivalent, in Computer Information System, Information Technology, Electronic Engineering, Business…

Part-time Plumbing Instructor North Campus

Company: National Technical Institute

Location: Houston, TX

Posted Jul 08, 2025

✅ Flexible part-time schedule – Keep working in the field while shaping future plumbing techs. ✔ Strong communication skills and a passion for teaching.

Sr Accountant, Fixed Asset

Company: Kubota Tractor Corp

Location: Grapevine, TX

Posted Jul 08, 2025

MBA or CPA license preferred. Strong financial modeling and analytical skills including creation of models and analysis from scratch and the maintenance or…

ASSISTANT SOUS CHEF-BANQUETS

Company: Hyatt Regency Lost Pines Resort and Spa

Location: Austin, TX

Posted Jul 08, 2025

Proven experience in a high-paced kitchen environment, preferably within a luxury resort or hotel setting. Employee Assistance – 24/7 emotional support, legal…

Communications Manager (Employee Benefits)

Company: SWBC

Location: San Antonio, TX

Posted Jul 08, 2025

Demonstrated experience with online marketing, including an understanding of digital advertising and promotions through various tools including Google Search…

Customer Service Representative - Ped Multi Specialty Clinic

Company: Ascension

Location: Austin, TX

Posted Jul 08, 2025

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Schedule: PRN; 6 Shifts every 6 Weeks.

Machine Operator II

Company: ASSA ABLOY

Location: Austin, TX

Posted Jul 08, 2025

Participating in the implementation of continuous improvement initiatives. Must have a minimum of one year manufacturing experience.

Customer Service Representative - Hematology Oncology Administration

Company: Ascension

Location: Austin, TX

Posted Jul 08, 2025

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Schedule: Monday - Friday 8:30am - 5:00pm.

Journeyman Plumber

Company: Primetime Healthcare Compliance Services

Location: Cypress, TX

Posted Jul 08, 2025

Ability to read and interpret blueprints, schematics, and technical drawings. Operate various tools and equipment safely, including welding equipment when…

National Sales Manager - LR Cranes & HS Duty Cycle Machines

Company: Liebherr USA Co.

Location: Houston, TX

Posted Jul 08, 2025

Ability to obtain and maintain a valid driver’s license and passport. Coordinates activities with the Marketing Department and/or Senior Management-Sales…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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