Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Customer Service Representative

Company: Tilson Homes

Location: Houston, TX

Posted Jul 09, 2025

Answer a high volume of homeowner calls and emails with patience and efficiency. Effectively communicate information to field and office personnel, providing…

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Principal Software Engineer

Company: Concentra

Location: Addison, TX

Posted Jul 09, 2025

Serve as a technical hands-on leader on complex, cross-functional projects decomposing complex problems into simple, straight-forward, extensible solutions.

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Staff Registered Nurse - OBGYN (Sugar Land)

Company: Houston Methodist Specialty Physician Group

Location: Sugar Land, TX

Posted Jul 09, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

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RN, Registered Nurse - ICU Neonatal - Seasonal PRN

Company: Christus Health

Location: San Antonio, TX

Posted Jul 09, 2025

Current STABLE (Post-resuscitation/Pre-transport Stabilization Care of Sick Infants) certification required from one of the following courses: Participant, Lead…

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Marketing Assistant

Company: Spark Energy, L.P.

Location: Houston, TX

Posted Jul 09, 2025

Use templated creative materials (e.g., Canva or Adobe Express) to create or update social media posts, flyers, email campaigns, and basic graphic design needs.

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First-Class Machinist

Company: Tradesmen International, Inc.

Location: Dallas, TX

Posted Jul 09, 2025

Strong technical knowledge of mechanical, steam, and hydraulic systems. Read and interpret complex blueprints, schematics, and technical drawings.

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Accountant - Payroll Specialist (Accredited Labs)

Company: Accredited Labs

Location: Dallas, TX

Posted Jul 08, 2025

Strong knowledge of state and federal payroll laws, wage compliance, and tax filing requirements. You will be the go-to expert for everything payroll—handling…

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Staff Registered Nurse - OBGYN (Sugar Land)

Company: Houston Methodist Specialty Physician Group

Location: Sugar Land, TX

Posted Jul 09, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

View Details Apply on SimplyHired

Benefits Analyst

Company: Sysco

Location: Houston, TX

Posted Jul 09, 2025

Assist with plan design review including driving open enrollment process, partnering for Workday configuration, testing and implementing communications.

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Industrial Controls Electrician

Company: Anheuser-Busch

Location: Houston, TX

Posted Jul 08, 2025

3 year industrial electrical/programming experience or two-year technical degree preferred. Ability to troubleshoot problems, identify root causes (e.g. six…

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Software Engineer

Company: Meta

Location: Austin, TX

Posted Jul 09, 2025

Demonstrate proficiency in data analysis, programming, and software engineering. Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering,…

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Staff AI Engineer

Company: SailPoint

Location: Austin, TX

Posted Jul 09, 2025

As an AI Engineer, you will collaborate closely with cross-functional teams to design, develop, and deploy cutting-edge AI solutions with a focus on Generative…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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