Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Manager, Caremark Marketing Strategy

Company: CVS Health

Location: Austin, TX

Posted Jul 08, 2025

You will develop a deep understanding of the buying needs and challenges of business decision makers with a focus on creating a best-in-class buying experience…

Complex General Surgery Medical Surgical RN

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Jul 08, 2025

Active Registered Nurse license in good standing with the Texas Board of Nursing. Collaborate with a variety of other healthcare professionals such as social…

Pharmacist - ATX

Company: NEXT Oncology

Location: Austin, TX

Posted Jul 08, 2025

Upload resume, license(s), certification(s) and training documents into eDOCs. Develops compounding tools for all IV investigational agents and trains…

Complex General Surgery Medical Surgical RN

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Jul 08, 2025

Active Registered Nurse license in good standing with the Texas Board of Nursing. If you are committed to humankindness, social justice, health equity, and…

Analyst, Analytics

Company: Toyota

Location: Plano, TX

Posted Jul 08, 2025

Presentation skills including proposing strategic recommendations to management and clearly articulating technical concepts to non-technical audiences.

Project Manager of Construction - Tilt Wall Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 08, 2025

Experience in managing tilt-wall construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-…

Data Scientist

Company: Toyota

Location: Plano, TX

Posted Jul 08, 2025

Create clear, compelling data visualizations to effectively communicate findings to both technical and non-technical stakeholders. Added bonus if you have.

Electrician Journeyman

Company: Brown & Root

Location: Richardson, TX

Posted Jul 08, 2025

Valid Journeyperson Electrician license or equivalent certification. Troubleshoot electrical issues using voltmeters and other diagnostic tools.

Master Plumber

Company: Apex Plumbing solutions

Location: Austin, TX

Posted Jul 08, 2025

Valid commercial driving license is a plus but not mandatory. This role requires a strong understanding of plumbing systems, excellent problem-solving skills,…

Director of Sales and Marketing

Company: Frontier Senior Living

Location: San Antonio, TX

Posted Jul 08, 2025

Must have an active current driver’s license in good standing. Bachelor's degree in business, marketing, or a related field (preferred).

Cabinet Delivery Driver

Company: Wisenbaker Builder Services, Inc.

Location: Pflugerville, TX

Posted Jul 08, 2025

A valid driver’s license and clean driving record — your road to success starts here! Safely transporting goods to and from our warehouse with a friendly…

Data Scientist Level 3

Company: IntelliGenesis

Location: San Antonio, TX

Posted Jul 08, 2025

Through analytic modeling, statistical analysis, programming, and/or other appropriate scientific method, develop and implement qualitative and quantitative…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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