Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Call Center Representative

Company: SkyOne Federal Credit Union

Location: Lewisville, TX

Posted Jul 07, 2025

Proficiency in utilizing various software and tools is crucial for effectively managing inquiries and resolving issues promptly.

Marketing Coordinator

Company: Positive Athlete

Location: Dallas, TX

Posted Jul 07, 2025

Four-Year college degree in Marketing, Communications or some other related field. Collaborate with internal teams to develop and execute growth strategies.

Industrial Laborer

Company: HireVelocity

Location: San Antonio, TX

Posted Jul 07, 2025

Knowledge of confined space entry, cleaning sewer lines, and construction safety. Sick pay according to state laws. Exposure to chemicals and other hazards.

Apprentice Electrician

Company: Joint Electrical Contractor LLC.

Location: San Antonio, TX

Posted Jul 07, 2025

A valid driver's license may be required for travel between job sites. The Apprentice Electrician will assist in various electrical tasks, contributing to both…

Extrusion/Injection Molding Technician

Company: FPC of Houston

Location: Houston, TX

Posted Jul 07, 2025

Ability to read and interpret technical drawings and specifications. Strong mechanical aptitude and troubleshooting skills.

Marketing Director, Long Term Care Telehealth Business Development

Company: LTHC Solutions, LLC

Location: Dallas-Fort Worth, TX

Posted Jul 07, 2025

Develop and execute strategic marketing campaigns to engage facility owners, operators, and decision-makers. Generate qualified leads and support the sales team…

Car Sales Associate

Company: Midpoint Auto Group BHPH

Location: Carrollton, TX

Posted Jul 07, 2025

*Engage with walk-in customers and inbound leads*—no cold calls required. *Work closely with the finance and collections team* to ensure smooth transactions.

Senior Graphic Designer

Company: University of Texas at Austin

Location: Austin, TX

Posted Jul 07, 2025

May work around electrical and mechanical hazards. Paid holiday time off each year; state legislature determines the number of holidays.

Business Analyst Associate - February 2026

Company: Capital One - Campus

Location: Plano, TX

Posted Jul 07, 2025

Be a key decision maker and business owner, driving recommendations, implementing solutions and realizing your impact, all while collaborating with senior…

Senior Marketing Manager - USA SHADE & VPS

Company: PlayPower

Location: Irving, TX

Posted Jul 07, 2025

Develop and own the annual marketing strategy and budget for USA SHADE and VPS. Bachelor’s degree in Marketing, Business, Communications, or related field (MBA…

Project Structural Welder B

Company: Solar Turbines

Location: Channelview, TX

Posted Jul 07, 2025

One (1) to three (3) years of FCAW welding experience with structural steel components. Perform Manual finish welding operations on carbon and stainless steel…

Mobile App Development Manager

Company: Apptricity Corporation

Location: Irving, TX

Posted Jul 07, 2025

This position will be involved with technology solutions that support Apptricity’s mission of providing state-of-the-art global asset management, inventory…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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