Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

HVAC Technician

Company: CLEAResult Consulting Inc.

Location: San Antonio, TX

Posted Jul 08, 2025

Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug…

Program Manager

Company: Allogy

Location: San Antonio, TX

Posted Jul 08, 2025

Review, improve, and/or develop processes and methodologies to improve project performance and success rates. Establishes and maintains business, technical, and…

Customer Service Associate

Company: Accenture

Location: San Antonio, TX

Posted Jul 08, 2025

Drive for communication, calls, chats, and interaction with customers and end users. As a Customer Service Associate, you will assist achieving team goals by…

Fabricator / Welder

Company: Dallas Trailer Repair Co.

Location: Irving, TX

Posted Jul 08, 2025

Potential hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat, and exposure to chemicals,…

Decision Science Analyst Senior - Claims Service Analytics

Company: USAA

Location: San Antonio, TX

Posted Jul 08, 2025

Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and…

Trim & Drill – Composites Technician

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 08, 2025

Trim, cut, and grind composite parts using hand tools, pneumatic tools, and shop equipment. Interpret trim outlines, edge tolerances, and technical drawings to…

Senior AWS Solutions Architect

Company: Maximus

Location: San Antonio, TX

Posted Jul 08, 2025

Provide technical guidance in AWS tools, including Kubernetes, EKS, and Lambda. Bachelor’s degree in a related field (master’s degree may substitute for 2 years…

Customer Experience Representative

Company: N&S Wireless Services

Location: Austin, TX

Posted Jul 08, 2025

As the Customer Experience Representative, you will be the direct point of contact for customers, managing both relationship support and sales growth in the…

Experienced Commercial HVAC Technician

Company: Mueller & Wilson, Inc.

Location: San Antonio, TX

Posted Jul 08, 2025

Clear driving record and valid driver’s license. Physical Requirements: Performance of the required duties will require physical ability to climb permanent and…

Customer Support Quality Analyst (QA)

Company: Accenture

Location: San Antonio, TX

Posted Jul 08, 2025

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,…

Carpenter

Company: Hensel Phelps

Location: Houston, TX

Posted Jul 08, 2025

Will also need to read and understand blueprints, load charts, and take/verify field measurements. The person in this position frequently communicates with…

CNC Eastman and Operator – Composites

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 08, 2025

Interpret complex engineering drawings, CAD models (e.g., SolidWorks, Fusion 360), and CAM files (e.g., Mastercam, Fusion, or NX) to produce accurate components…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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