Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Social Studies Teacher

Company: Manor Independent School District

Location: Austin, TX

Posted Jul 01, 2025

Keep informed of and comply with state, district, and school regulations and policies for classroom teachers. Enable students to develop competencies and skills…

CDL-A Owner Operator Truck Driver

Company: Evans Network of Companies

Location: Austin, TX

Posted Jul 01, 2025

Referral Bonus: Earn extra cash for every new owner-operator you bring on board. Minimum of 1 year Class A driving experience. Clean MVR and PSP report.

Customer Service Representative

Company: Bizz Comm Connect

Location: Dallas, TX

Posted Jul 01, 2025

Handle cash transactions and maintain accurate records of sales and payments. Proficient in cash handling and basic financial transactions.

Outside Service Representative

Company: Athena Manufacturing, LP

Location: Austin, TX

Posted Jul 01, 2025

Minimum of one (1) year of relevant experience in purchasing, logistics, vendor coordination, or a related field. Generate purchase orders for outside services.

Customer Experience Specialist

Company: Tempo Air

Location: Irving, TX

Posted Jul 01, 2025

Schedule and dispatch warranty and start-up calls. Possess self-accountability to own your specific area of the Customer Service and Scheduling process from…

Registered Nurse (RN) - Double Weekends Shift

Company: The Highlands Guest Care Center

Location: Dallas, TX

Posted Jul 01, 2025

Provides input in the formulation and evaluation of standards of care. Assessment identifies changes in the patient's/resident's physical or psychological…

Treasury Management Sales Associate

Company: First Horizon Bank

Location: Houston, TX

Posted Jul 01, 2025

Collects key client/prospect data, analysis statements and assembles sales marketing collateral to aids the TMSO in preparing for sales and prospect calls.

Sales Support Associate

Company: MET International

Location: Carrollton, TX

Posted Jul 01, 2025

Manage RMAs and assist in issuing credit memos as needed. Familiarity with business terms like PO, invoice, RMA, and credit memo.

Customer Service Representative (Chinese Speaking)

Company: TX Frozentech

Location: Plano, TX

Posted Jul 01, 2025

Perform data entry tasks to update customer information as needed. Proficiency in data entry and familiarity with office software applications is essential.

Client Service Professional - 401K

Company: Charles Schwab

Location: Austin, TX

Posted Jul 01, 2025

In this role, you’ll deliver exceptional service to clients through inbound phone calls focused on providing education, solutions, and long-term investing…

HVAC Service Technician

Company: Lennox NAS

Location: San Antonio, TX

Posted Jul 01, 2025

This technician performs field activities associated with supporting the installation, maintenance, and servicing of heating, ventilating and air conditioning…

CNC Programmer/Machinist

Company: Athena Manufacturing, LP

Location: Austin, TX

Posted Jul 01, 2025

An associate degree, or at least 60 college hours \*equivalent to two years in a related field, *a minimum of 5 years working in a manufacturing environment,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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