Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Webber - Carpenter - Heavy Civil

Company: Webber, LLC

Location: San Antonio, TX

Posted Jul 01, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Construction Laborer

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Jul 01, 2025

Maintain clean and organized work areas and tools. Dig, level, and spread dirt or gravel using hand tools. Support various construction tasks and phases.

Registered Nurse

Company: CommUnityCare Health Centers

Location: Austin, TX

Posted Jul 02, 2025

Familiarity with tools, technology, and systems typically found within most health care environments (i.e. Microsoft Office, EMR systems, etc.) for data entry…

Journeyman Electrician

Company: PCL Construction

Location: San Antonio, TX

Posted Jul 01, 2025

Responsibilities may also include the installation of electrical control systems and manual labor tasks related to electrical work.

Treatment Nurse (RN or LVN) – Wound Care & Skin Integrity

Company: Southpark Nursing and Rehab Center

Location: Austin, TX

Posted Jul 01, 2025

Active RN or LVN license in the state of Texas. Working Advantage – a discount marketplace. Graduate of an accredited nursing program (LVN or RN).

AI Engineer

Company: SailPoint

Location: Austin, TX

Posted Jul 02, 2025

As an AI Engineer, you will collaborate closely with cross-functional teams to design, develop, and deploy cutting-edge AI solutions with a focus on Generative…

Junior Accountant

Company: Industrial Info Resources

Location: Sugar Land, TX

Posted Jul 02, 2025

The Junior Accountant will handle numerical data entry, classification, and record-keeping to maintain accurate financial records.

Project Manager

Company: Hintel USA

Location: Dallas-Fort Worth, TX

Posted Jul 01, 2025

Bachelor's degree in Construction Management, Engineering, Architecture, or related field. Project Management Professional (PMP) certification.

Senior GRC Analyst

Company: Forcepoint

Location: Austin, TX

Posted Jul 01, 2025

This role is technical and analytical in nature and demands a fast learner with a history of technical knowledge and cloud security experience combined with…

Carpenter

Company: Orion Marine Group

Location: Houston, TX

Posted Jul 01, 2025

Performs other related administrative and technical duties as may be assigned or requested by immediate supervision (such as certification training, safety…

Web & Graphic Designer/Front-End Developer

Company: Lockton, Inc.

Location: Dallas, TX

Posted Jul 01, 2025

Solid grasp of UX/UI design principles and responsive design techniques. Develop reusable front-end components (e.g., navigation, forms, tables).

HVAC Truck-Based Data Center Mechanic (un)

Company: Johnson Controls

Location: San Antonio, TX

Posted Jul 02, 2025

Journeyman must be skilled craftsmen in their trade, and we prefer a minimum of five (5) years actual, practical working experience in the HVAC plumbing,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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