Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Client Service Manager, Pharmacist

Company: Liberty Software

Location: Grapevine, TX

Posted Jul 01, 2025

The managers are responsible for ensuring that all support tickets, emails, and phone calls sent, or issues escalated to their team from the client services…

Staff Accountant

Company: Express Employment Professionals

Location: Houston, TX

Posted Jul 01, 2025

Process invoices, payments, and payroll transactions. Ability to thrive in a fast-paced, deadline-driven environment. Manage accounts payable and receivable.

HVAC Service Technician

Company: Fox Service Company

Location: Austin, TX

Posted Jul 01, 2025

Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine…

Senior Technology and Data Risk Analyst

Company: Toyota

Location: Plano, TX

Posted Jul 01, 2025

Ability to assess risk, root cause analysis, and implement best practices. Experience leading initiatives and driving cross-functional collaboration.

Junior GRC Analyst

Company: Forcepoint

Location: Austin, TX

Posted Jul 01, 2025

Collaborate with personnel, both inside and outside the organization, to educate them on audit related cyber-security control requirements, develop, and…

Data Analyst II

Company: Crane Worldwide Logistics LLC

Location: Houston, TX

Posted Jul 01, 2025

Partner directly with executive and operational leadership in a data domain to answer valuable questions, quickly investigating root causes, generating and…

Machine Operators 2nd Shift (2:00PM - 10:30PM)

Company: Refresco Beverages US Inc

Location: Fort Worth, TX

Posted Jul 01, 2025

Forklift certification may be required. Demonstrates the ability to gain a firm understanding of production machinery/forklifts, including an awareness of…

Plumber

Company: Daniel's Plumbing Heating, and Air

Location: Austin, TX

Posted Jul 01, 2025

Driver’s License: Valid driver's license with a clean driving record and 3 years of driving experience. Climbing ladders, accessing attics, navigating tight…

Registered Nurse, Director, Operating Room, (1294950)

Company: Core Medical Group

Location: Houston, TX

Posted Jul 01, 2025

We are looking for a healthcare professional who is ready to provide exceptional patient care in this permanent position.

Customer Service Representative

Company: Arrow Exterminators

Location: San Antonio, TX

Posted Jul 01, 2025

Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.

Client Services Representative

Company: Liberty Software

Location: Grapevine, TX

Posted Jul 01, 2025

Operate as the first point of contact for incoming calls and tickets from pharmacy clients. Escalate calls appropriately to Technical Team or Account Management…

Data Scientist I, School Public Health

Company: UT Southwestern

Location: Dallas, TX

Posted Jul 01, 2025

Additionally, BDSC Core Staff will apply advanced statistical and machine learning methods; develop informatics analysis pipelines and tools for cancer research…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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