Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Data Scientist

Company: Exxon Mobil Corporation

Location: Houston, TX

Posted Jun 27, 2025

Deep expertise in algorithms related to at least one of the following domains: time series analysis, natural language processing (NLP), computer vision, or…

Sr. Data Scientist II - Job ID 556

Company: Intelligent Medical Objects

Location: Houston, TX

Posted Jun 28, 2025

Bachelor’s degree, or foreign equivalent, in Computer Information Systems, Informatics, or a closely related field of study, plus 5 years of experience in the…

Independent Sales Associate

Company: Dallas Family Dent

Location: Dallas, TX

Posted Jun 27, 2025

With the flexibility to operate independently and the backing of our esteemed brand, you'll have the tools you need to succeed.

Pharmacist In Charge- Carrollton, TX

Company: Mims Management Group

Location: Carrollton, TX

Posted Jun 28, 2025

❖ Follows accepted standards of practice and adheres to federal, state, and local regulations as well as the policies and procedures of the organization.

AWS Architect

Company: Infosys

Location: Plano, TX

Posted Jun 28, 2025

Ability to communicate technology solutions to various stakeholders (technical, business, enterprise architecture, and senior management teams) with excellent…

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: Austin, TX

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: Houston, TX

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

Lead HVAC Installer - Up to $25/hr + Up to $3,000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: Pasadena, TX

Posted Jun 27, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

HVAC Sheet Metal Mechanic (Experience Required, and Immediate Start availability)

Company: Allstate Plumbing Heat & Air

Location: Round Rock, TX

Posted Jun 28, 2025

Reliable transportation and valid driver’s license. As an *HVAC Sheet Metal/Ductwork Mechanic*, you will be responsible for the fabrication, installation, and…

Executive Sous Chef

Company: Champions Group

Location: Houston, TX

Posted Jun 27, 2025

Oversee department inventory procedures with accountability for checking incoming orders and deliveries, communicating effectively with vendors, and notifying…

Maintenance Electrician

Company: Valmont Industries

Location: Houston, TX

Posted Jun 28, 2025

Work standard computations relating to load requirements of wiring or electrical equipment using a variety of electrician’s hand tools, measuring and testing…

Laborer

Company: Orion Marine Group

Location: Houston, TX

Posted Jun 27, 2025

Performs other related administrative and technical duties as may be assigned or requested by immediate supervision (such as certification training, safety…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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