Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Carpenter Helper

Company: IJ Investments

Location: West Lake Hills, TX

Posted Jun 27, 2025

Utilize hand tools effectively for various carpentry tasks, maintaining safety protocols at all times. Ability to work with hand tools safely and effectively.

Seasonal Sales Associate - South Park Mall

Company: BoxLunch & Hot Topic

Location: San Antonio, TX

Posted Jun 27, 2025

Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside…

Principal Software Engineer

Company: Technology Navigators

Location: Austin, TX

Posted Jun 27, 2025

Mentor engineers, lead technical decision-making, and drive engineering culture based on collaboration, curiosity, and continuous learning.

DevOps Engineer

Company: The Swift Group

Location: San Antonio, TX

Posted Jun 27, 2025

Bachelor's degree in Computer Science or related field. Must be able to obtain Security+ certification within 60 days of hire.

Seasonal Sales Associate

Company: BoxLunch & Hot Topic

Location: San Antonio, TX

Posted Jun 27, 2025

Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside…

Cloud Solutions Architect

Company: Orion180 Insurance Services, LLC

Location: Irving, TX

Posted Jun 27, 2025

This is a hands-on leadership role where you will design solutions that are secure, cost-effective, and future-ready, while collaborating with cross-functional…

Seasonal Sales Associate - Ingram Park Mall

Company: BoxLunch & Hot Topic

Location: San Antonio, TX

Posted Jun 27, 2025

Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside…

Independent Sales Associate

Company: Best Insurance Group - BiG

Location: Sugar Land, TX

Posted Jun 27, 2025

As an Independent Sales Associate, you'll be responsible for adjusting your selling strategy to meet sales goals, look for clients through networking and offer…

Accounting Associate

Company: Confidential

Location: Dallas, TX

Posted Jun 27, 2025

Maintain accurate accounting records, filing, and data entry in QuickBooks Online. Support recording of payroll, petty cash, and food/beverage revenue and costs…

Construction Laborer/PoolInstaller - Gunite

Company: Pool Works LLC

Location: Houston, TX

Posted Jun 27, 2025

Use hand tools to shape and smooth concrete. 2 years of prior construction or concrete experience preferred. Full-time, year-round work.

Seasonal Sales Associate

Company: BoxLunch & Hot Topic

Location: San Antonio, TX

Posted Jun 27, 2025

Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside…

Independent Sales Associate

Company: Best Insurance Group - BiG

Location: Spring, TX

Posted Jun 27, 2025

As an Independent Sales Associate, you'll be responsible for adjusting your selling strategy to meet sales goals, look for clients through networking and offer…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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