Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Residential Service Plumber

Company: Radiant Plumbing and Air Conditioning

Location: San Antonio, TX

Posted Jun 23, 2025

Valid driver's license with no major violations within the last 3 years. Experience with plumbing repair including: leak location, tankless water heaters, water…

JR General Ledger Accountant

Company: Witt O'Brien's

Location: Houston, TX

Posted Jun 23, 2025

Bachelor’s degree in Accounting, Finance, or a related field or 2 years of directly related work experience. Duties may include but not be limited to preparing…

Sales Associate - Austin/San Antonio, TX - Communications

Company: Stryker

Location: Austin, TX

Posted Jun 23, 2025

Field sales training-In field training. Depending on customer requirements employees and new hires in sales and field roles that require access to customer…

Animal Facilities Maintenance & Welder Technician

Company: Texas Biomedical Research Institute

Location: San Antonio, TX

Posted Jun 23, 2025

Must have valid driver’s license and meet Texas Biomed driving standards. Skills in operation and use of general carpentry and metal working tools required.

Staff Software Engineer - Site Reliability and Observability

Company: General Motors

Location: Austin, TX

Posted Jun 23, 2025

Collaboration with Development Teams: Collaborating with software development teams to ensure that reliability and scalability considerations are incorporated…

Welder

Company: Senneca Holding

Location: Houston, TX

Posted Jun 23, 2025

Technical training or certification in machine operation or a related field. Work closely with maintenance technicians to identify and resolve any mechanical or…

AI Platform Engineer

Company: NRG Energy, Inc

Location: Houston, TX

Posted Jun 23, 2025

Bachelor’s degree in information systems, computer science, or related technical field. AI Platform Engineer to design, develop and support AI Platform.

HVAC Field Service Technician

Company: Dehumidification Technologies, LP

Location: Houston, TX

Posted Jun 23, 2025

Maintain a valid driver license and good driving record. This role requires the technician to be available for a rotating schedule for emergency service…

Marketing Manager

Company: Cushman & Wakefield

Location: Houston, TX

Posted Jun 23, 2025

Partner with marketing COEs and vendors - such as design, public relations, and digital teams - to deliver strategic marketing initiatives (e.g. sales…

Service Manager Houston, TX (Deer Park)

Company: BearCom

Location: Deer Park, TX

Posted Jun 23, 2025

Must have a valid driver's license and proof of insurance. A preferred candidate will have a solid understanding of Radio infrastructure systems and video…

Service Plumber

Company: 1-Tom-Plumber Austin

Location: Austin, TX

Posted Jun 23, 2025

Respond to emergency calls and participate in a rotating on-call schedule. Proven ability to perform and generate revenue with the right tools and support.

Prodigy HVAC Refrigeration Service Technician

Company: Nextech

Location: Fort Worth, TX

Posted Jun 24, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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