Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

health insurance paid time off parental leave

Physician - Pediatric Pulmonology

Company: Ascension Texas

Location: Austin, Texas

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Foundation Program Manager - Campaign Management

Company: Houston Methodist

Location: Houston, TX

Posted Jun 23, 2025

Three years experience in development, communications, media relations, marketing or related field, two years of which must be in project management,…

View Details Apply on SimplyHired

Copywriter

Company: Public Storage

Location: Plano, TX

Posted Jun 23, 2025

Bachelor’s degree in English, Communications, Marketing, Journalism, or related field. Collaborate with marketing, creative, digital, and product teams to…

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Day Porter Janitor

Company: Texas Liver Institute

Location: San Antonio, TX

Posted Jun 23, 2025

Ensure all common areas, restrooms, and patient rooms are clean and well-maintained. This role is essential for maintaining a clean and welcoming environment…

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Registered Nurse / RN

Company: ResCare Community Living

Location: San Antonio, TX

Posted Jun 21, 2025

Valid driver’s license from state of residence. About our Line of Business: ResCare Community Living, an affiliate of BrightSpring Health Services, has five…

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Senior Software Engineer

Company: Birkman International

Location: Houston, TX

Posted Jun 23, 2025

BS degree in Computer Science or similar technical field of study with equivalent practical experience. Excellent grasp of computer science concepts, data…

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Graphic Designer - Creative Media

Company: Dallas Baptist University

Location: Dallas, TX

Posted Jun 23, 2025

A majority of design work is for DBU Athletics' social media accounts. Excellent in both online and print design. Assists with creation of Photoshop templates.

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Accountant

Company: Alamo Area Council of Governments

Location: San Antonio, TX

Posted Jun 23, 2025

Ensures the timely preparation and submission of grant financial reporting to various funding agencies, including general ledger reconciliation, and preparation…

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Senior Enterprise Deployment Specialist

Company: Ansys

Location: Austin, TX

Posted Jun 21, 2025

Required education and degree type: BS, MS in an engineering discipline, computer science or related field, or equivalent experience.

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Welder

Company: Rocky Hill Equipment Rentals

Location: Selma, TX

Posted Jun 23, 2025

Valid driver’s license; CDL is a plus. High school diploma or GED; formal welding training or certification preferred. Health, dental, and vision insurance.

View Details Apply on SimplyHired

CSR - Customer Service Representative/Pharmacy Technician

Company: Southend Pharmacy

Location: Houston, TX

Posted Jun 23, 2025

*Respond promptly and professionally* to all clinical inquiries, medication orders, and requests from providers via phone, email, and digital channels.

View Details Apply on SimplyHired

Business Intelligence Analyst (Mid-level) - AML (Business Objects)

Company: USAA

Location: San Antonio, TX

Posted Jun 23, 2025

OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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