Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

SECURITY OFFICER - PM SHIFT

Company: Hyatt Regency Austin

Location: Austin, TX

Posted Jun 24, 2025

Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources. Paid Time Off – after 90 days of service.

Vice President of Operations Drywall

Company: Confidential

Location: Richardson, TX

Posted Jun 24, 2025

Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred. This position requires a strategic thinker with the…

Senior Hardware Design & Validation Engineer

Company: Experis

Location: Austin, TX

Posted Jun 24, 2025

Bachelor’s degree in Electrical Engineering or related field (Master’s preferred). Support front-end synthesis and timing analysis.

Commercial Journeyman Electrician

Company: Airco Mechanical

Location: San Antonio, TX

Posted Jun 24, 2025

Interprets technical drawings to determine the layout of electrical systems. Be a valuable leadman / journeyman electrician for our electrical construction…

Security Officer

Company: Children's Health

Location: Dallas, TX

Posted Jun 24, 2025

Texas Department of Public Safety – Texas Private Security Bureau Registration - Non Commissioned Security Officer training and certification within 6 months of…

Senior Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Jun 24, 2025

Budget Tracking & Analysis: Track, analyze, and report on project budgets, actuals, and forecasts to support effective financial oversight.

Registered Nurse

Company: Texas Children's Hospital

Location: Austin, TX

Posted Jun 24, 2025

Required Diploma in Nursing Or associate degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN…

Team Lead/Business Analyst

Company: The Emery Company

Location: Houston, TX

Posted Jun 24, 2025

The Business System Analyst position requires an individual with significant business analysis experience to work closely with customers, business analysts and…

Sr Accountant

Company: BeyondTrust

Location: Dallas, TX

Posted Jun 24, 2025

Perform variance analysis on actual vs forecasted results and provide clear, insightful commentary to explain key drivers and trends.

Voice Teacher, Drum Teacher

Company: 4/4 School of Music

Location: Plano, TX

Posted Jun 24, 2025

No driving around all day not getting paid. Music teaching experience and/or a music degree are preferred but we are willing to train the "right" musicians as…

TREASURY MANAGEMENT CUSTOMER SERVICE REPRESENTATIVE

Company: Frost Bank

Location: San Antonio, TX

Posted Jun 24, 2025

You’ll answer inbound and outbound calls, identify the issues, and partner with other lines of business to fulfill each request. Referral bonus program + more!

Plasma /Oxy-Fuel Machine Operator

Company: PrideStaff

Location: Houston, TX

Posted Jun 24, 2025

Must be able to read shop orders & drawings. Machine operator will be responsible for safely and accurately burning steel per each shop order for his machine.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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