Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Environmental Project Manager

Company: Ensolum, LLC

Location: Houston, TX

Posted Oct 06, 2025

Valid driver's license and safe driving record. Ensolum* offers comprehensive professional and field services to assess, prevent, and remediate environmental…

Braille Tactile Graphic Designer

Company: Pearson

Location: Houston, TX

Posted Oct 07, 2025

This role contributes to the success of numerous state testing programs that offer accommodation for students with visual impairments.

Special Education Teacher (Middle/High School)

Company: Great Hearts Texas

Location: Live Oak, TX

Posted Oct 07, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

ESL Coordinator/Teacher

Company: Great Hearts Texas

Location: San Antonio, TX

Posted Oct 07, 2025

Through the state mandated Language Proficiency Assessment Committee identification, monitoring and reclassification processes, ESL Coordinators and Teachers…

Executive Sous Chef

Company: Zachry Hotels

Location: San Antonio, TX

Posted Oct 07, 2025

The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Development Chef

Company: CH Guenther & Son

Location: San Antonio, TX

Posted Oct 07, 2025

Degree in Food Science, Baking Science, or other technical field from an accredited institution is preferred. Support Sales & Marketing departments by providing…

Registered Nurse Surgical ICU Nights 5K Bonus

Company: UT Southwestern

Location: Dallas, TX

Posted Oct 07, 2025

Currently licensed as a Registered Nurse (RN) by the Texas Board of Nursing or with a multistate license from Nurse Licensure Compact (NLC) state.

Registered Nurse - Transplant Cellular Therapy Clinic

Company: UT Southwestern

Location: Dallas, TX

Posted Oct 07, 2025

Current Texas (or BNE Compact State) nursing license and. Graduate of an approved/accredited nursing program either by a governmental authority, nursing board,…

Retail Customer Service & Sales Associate

Company: A.I.A Elite

Location: Austin, TX

Posted Oct 07, 2025

You'll gain sales expertise, master persuasion, and develop skills that extend far beyond events. Track interactions and manage customer information using the…

Associate Product Analyst

Company: Planview Incorporated

Location: Austin, TX

Posted Oct 07, 2025

Ability to quickly learn and adapt to new tools and technologies, especially AI-powered tools like ChatGPT, data visualization platforms, and workflow…

Sr. Consumer Loan Specialist - Sales Customer Service

Company: Republic Finance

Location: Missouri City, TX

Posted Oct 07, 2025

Valid driver's license, reliable transportation, and auto insurance. Answers incoming phone calls; checks branch’s voicemail. If so, please read on!

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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