Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Spacecraft Ground Software Engineer

Company: Relative Dynamics

Location: Austin, TX

Posted Jun 13, 2025

Bachelor’s degree in Computer Sciences, Computer Engineering, or STEM field. Design, develop, and test user interfaces for space vehicles.

Senior Radiation Oncology Registered Nurse (RN) - Medical Center - Houston, Tx

Company: Texas Oncology

Location: Houston, TX

Posted Jun 13, 2025

RN state license and current registration with the State Board of Nursing in practicing state. Triages patient phone calls as needed and documents relevant…

Corporate IT Manager

Company: Signature Science, LLC

Location: Austin, TX

Posted Jun 12, 2025

Bachelor's degree in computer science, information science, or a related field with a minimum of 10 years of professional experience in an IT-related role is…

Residential Plumber

Company: Rescue Air and Plumbing

Location: Dallas, TX

Posted Jun 13, 2025

Valid drivers’ license and ability to pass a background check and drug screen. Operate a company vehicle and follow all state and federal laws, as well as,…

Business Presentation Designer

Company: HUB International

Location: Irving, TX

Posted Jun 13, 2025

If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements.

Flight Software Engineer (C++)

Company: Relative Dynamics

Location: Austin, TX

Posted Jun 13, 2025

You will help develop, test, and integrate the flight software and will work in a group of flight software engineers through all stages of the flight software…

Security Operations Center Analyst

Company: CACI

Location: Lackland AFB, TX

Posted Jun 12, 2025

A.S. or B.S. degree in a related field, or equivalent experience. B.S. degree in a related field. Conduct cyber engineering trend analysis and reporting.

Art Director

Company: Brand Revolution LLC

Location: Cedar Park, TX

Posted Jun 13, 2025

Relevant certifications in graphic, 3D, video/film design/production, branding, or related disciplines preferred. Creative objectives and project expectations.

Assistant Director for Graphics Design

Company: University of Houston

Location: Houston, TX

Posted Jun 13, 2025

An Associate's degree or certification/licensing in a technical specialty program of over 18 months and up to 3 years duration are characteristic of this field.

Software Architect

Company: INHABIT IQ INC

Location: Plano, TX

Posted Jun 12, 2025

Assist in formulating strategic technical roadmaps for both short-term fixes and long-term improvements. The role requires someone who thrives under pressure,…

Centrifugal Chiller tech- 5k BONUS AVAILABLE

Company: ENFRA LLC

Location: Coppell, TX

Posted Jun 13, 2025

The Lead Technician contributes to local market profitability by assisting the Service Coordinator in the following: coordinating and developing the team on how…

Senior Data Analyst

Company: Capgemini

Location: Dallas, TX

Posted Jun 12, 2025

The ideal candidate will have deep expertise in data analysis, dashboard design, and cloud data integration, along with a strategic mindset to drive business…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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