Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Dallas, TX

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

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Service Technician III - HVAC

Company: Progress Residential

Location: Farmers Branch, TX

Posted Jun 12, 2025

Must possess valid driver’s license in the working state. Required equipment - Employee must have their own basic tools required to perform ongoing service in…

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GenAI Python Systems Engineer –Senior Manager

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Jun 12, 2025

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for…

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Sales Associate

Company: Rally House

Location: Houston, TX

Posted Jun 12, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

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QA Data Analyst

Company: Selerix

Location: Plano, TX

Posted Jun 12, 2025

Excellent written and verbal communication skills; able to explain data issues clearly to technical and non-technical stakeholders. 4 weeks paid time off (PTO).

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Business Intelligence Analyst, Global Affairs

Company: Google

Location: Austin, TX

Posted Jun 12, 2025

Experience explaining technical analysis to stakeholders. Develop BI solutions such as building pipelines, dashboards, models, and tools to analyze and present…

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CUSTOMER SERVICE REPRESENTATIVE

Company: Family Dollar

Location: Austin, TX

Posted Jun 12, 2025

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store…

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HVAC Technician (Service Dept)

Company: Comfort-Air Engineering, Inc and Primo Plumbing, Inc

Location: San Antonio, TX

Posted Jun 12, 2025

Valid TX driver's license. Perform system diagnostics and propose solutions to customers while on-demand service calls.

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Assistant HVAC Project Manager

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jun 12, 2025

0–3 years of experience in project management role, or in the HVAC field. Help maintain communication between the office, field team, and our clients.

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HVAC Service Technician

Company: Rescue Air and Plumbing

Location: Dallas, TX

Posted Jun 12, 2025

Must own required hand tools for service work. Familiarity with ServiceTitan or similar field service software. Year-round, steady work – no seasonal layoffs.

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CULINARY CONSULTANT - CHARTWELLS HIGHER EDUCATION - REMOTE

Company: Chartwells HE

Location: Dallas, TX

Posted Jun 12, 2025

Culinary degree preferred; Bachelor's Degree in Food Services Technology/Management/or related field preferred but not required.

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Software Engineering Manager

Company: General Motors

Location: Austin, TX

Posted Jun 12, 2025

Bachelor’s or master’s degree in computer science, Engineering, or related field. Collaborate with cross-functional teams to align technical solutions with…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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