Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Director of Accounting

Company: Acara

Location: Plano, TX

Posted Jun 13, 2025

Bachelor’s degree in Accounting, Finance, or a related field (CPA or CMA preferred). Support strategic financial planning through budgeting, forecasting, and…

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Technical Program Manager

Company: eBay

Location: Austin, TX

Posted Jun 13, 2025

Drive the consistent application and improvement of technical program management processes and tools across multiple technical programs.

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HVAC Mechanic I

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jun 14, 2025

Assists with, oversees and/or inspects repairs or modifications performed by contractors. Inspections, maintenance and repairs to facilities to provide a safe…

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ASC Registered Nurse PRN - MPO Ambulatory Surgery Center (Bellaire)

Company: Houston Methodist Specialty Physician Group

Location: Bellaire, TX

Posted Jun 13, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

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Customer Service Representative for Logistics

Company: Hermann Services

Location: Houston, TX

Posted Jun 13, 2025

Bachelor’s degree in business, logistics, or a related field. Core responsibilities include managing email communications, scheduling appointments, performing…

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Campus Executive Chef

Company: ISS

Location: Austin, TX

Posted Jun 14, 2025

Interpersonal Relationships - The ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers,…

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SAP Master Data Analyst

Company: Heidelberg Materials

Location: Irving, TX

Posted Jun 14, 2025

Ensure quality of master data in key systems and develop/document processes. Ability to work independently and as part of a team, with 3 - 5 years of experience…

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Commercial Plumber

Company: RC Maintenance Holdings, Inc.

Location: Houston, TX

Posted Jun 13, 2025

*Troubleshooting and Emergency Response:* Troubleshoot complex plumbing problems and respond to emergency calls promptly.

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Laborer

Company: Amrize

Location: Dallas, TX

Posted Jun 13, 2025

Experience using hand tools (Drills, pneumatic powered tools, hammers, wrenches, etc.). Ability to work in a team-based environment and excellent mechanical…

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SAP Master Data Analyst

Company: 50092 - Heidelberg Materials US, Inc.

Location: Irving, TX

Posted Jun 14, 2025

Ensure quality of master data in key systems and develop/document processes. Ability to work independently and as part of a team, with 3 - 5 years of experience…

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Engineer III - Integration Specialist

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Jun 13, 2025

Work as the highest level technical expert, acting as an internal consultant for all tasks in the analysis, design, testing and implementation of assignments.

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Project Manager I- (New Business Ventures)

Company: USAA

Location: San Antonio, TX

Posted Jun 13, 2025

White-Labeled or MGA Insurance Models: Familiarity with launching insurance solutions through alternative models such as white-labeled platforms, managing…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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