Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Security Analyst

Company: Forescout Technologies Inc.

Location: Dallas, TX

Posted Jun 07, 2025

Communication Skills: Effective communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

Sr Software Engineer

Company: General Motors

Location: Austin, TX

Posted Jun 09, 2025

Work with technical leads and peers to implement modern design patterns and architectural best practices. Bachelor’s or master’s degree in computer science,…

Temporary Event Prop Carpenter

Company: The Village Dallas

Location: Dallas, TX

Posted Jun 09, 2025

Ability to read and interpret design plans, blueprints, and technical drawings. Proficient in the use of hand tools, power tools, and various construction…

Senior Software Engineer - Global Logistics Cloud Enablement

Company: General Motors

Location: Austin, TX

Posted Jun 07, 2025

Supporting the deployment, monitoring, troubleshooting, and maintenance of your applications in different environments, using DevOps tools and practices.

Convenience Stores Controller

Company: Dhanani Group, Inc.

Location: Sugar Land, TX

Posted Jun 09, 2025

Bachelor's degree in accounting, finance, or related field; CPA preferred. Your responsibilities will include financial reporting, analysis, budgeting,…

Software Engineer - Global Logistics Cloud Enablement

Company: General Motors

Location: Austin, TX

Posted Jun 07, 2025

You will leverage your skills in technologies like Java and/or Angular, and your understanding of cloud native design principles to build robust solutions on…

Security Guard - ADESA Auto Auction

Company: ADESA

Location: Austin, TX

Posted Jun 07, 2025

Must be 18 years of age and have a valid driver's license that meets the requirements. Visual acuity requirements include color, depth perception and field of…

Showroom Sales Consultant – Flooring & Design

Company: Hardwood Bargains

Location: Austin, TX

Posted Jun 08, 2025

Stay organized using our CRM and internal tools. Sales experience (flooring, design, retail, home services — all welcome). Type:* Full-time | In-Person.

Journeyman Electrician

Company: Intertek

Location: San Antonio, TX

Posted Jun 09, 2025

Ability to travel as business needs dictate - Valid driver’s license and reliable driving record (required). Will be required to respond to off duty calls for…

Project Manager – Capital Equipment | Jereh Energy Equipment & Technologies

Company: Jereh NAG (North American Group)

Location: Houston, TX

Posted Jun 08, 2025

At *Jereh EET*, we’re looking for an experienced *Project Manager* to lead the full-cycle execution of *capital equipment projects*—from contract kickoff…

Assoc. Product Manager

Company: Abbott Laboratories

Location: Austin, TX

Posted Jun 08, 2025

Work with the education team in developing field and physician training plans and ensure optimal training execution. Collaborate with DVP, AVPs, and R.D.

IT Governance Analyst

Company: Nabors Industries

Location: Houston, TX

Posted Jun 07, 2025

Identify and evaluate IT-related risks, compliance, and operational risks and assess how these risks impact the organization and recommend mitigations.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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