Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Banquet Chef

Company: Marriott International, Inc

Location: Houston, TX

Posted Jun 07, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Provides information to supervisors, co-workers, and…

HVAC Service Technician

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Jun 06, 2025

Basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units, water sourced heat pumps, and VRF systems. High school diploma or GED.

Program Manager I - Events, Management, Communications

Company: University of Houston

Location: Houston, TX

Posted Jun 06, 2025

Marketing and Communications - manages social media content creation, deployment, and engagement; interviews, writes, edits, and disseminates news releases and…

DATA ANALYST

Company: SJRC Texas Inc

Location: San Antonio, TX

Posted Jun 06, 2025

Acts as subject matter expert on data queries and mentors other staff to develop and embed analytics expertise within the culture. Minimum of 40 hours per week.

Project Manager - Downstream

Company: Hatch

Location: Houston, TX

Posted Jun 06, 2025

Experience with technical studies, FEED process and systems design experience including piping and instrument diagrams, cause and effect diagrams, hazard and…

Senior Accountant

Company: Illinois Tool Works

Location: Houston, TX

Posted Jun 06, 2025

Bachelor's degree (or higher degree) in Accounting or a related field. Results driven and proactive; strong desire to own and execute area of responsibility…

Marketing and Communications Manager (Irving, Tx)

Company: Siemens

Location: Irving, TX

Posted Jun 06, 2025

Proficiency in digital marketing tools, search engine optimization (SEO), social media platforms, and analytics. 19 days of paid PTO. Benefits start on day one.

Car Sales Professional

Company: VA SCT LLC

Location: Humble, TX

Posted Jun 06, 2025

Conduct outbound sales calls and follow up with leads to drive sales. Ability to engage in outbound sales and support. Amazing Pay Plan with bonuses.

Pharmacy Clinical Specialist - Full Time - Evenings - Acute Care

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jun 06, 2025

IV Certification - Intravenous certification (ACPE) - If applicable to primary work assignment within 90 days AND. Three years of clinical practice experience.

SENIOR LANDSCAPE ARCHITECT | PROJECT MANAGER (5+ YEARS EXP)

Company: ADLA STUDIO

Location: Austin, TX

Posted Jun 06, 2025

This is a full-spectrum role: you’ll be involved in concept development, client presentations, construction detailing, lighting and drainage design, consultant…

Commercial Roofing Lead Service Technician

Company: Range Roofing

Location: Lewisville, TX

Posted Jun 06, 2025

Valid driver’s license with an insurable record. As a Lead Tech, you’ll diagnose leaks, oversee field work, train your Assistant Technician, and serve as the…

Senior Data Analyst- FS Tech

Company: Capital One

Location: Plano, TX

Posted Jun 06, 2025

Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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