Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

SR Project Manager

Company: Andrews Distributing

Location: Dallas, TX

Posted Apr 26, 2025

Conducts independent research and analysis and assembles cross functional teams to solve ambiguous problems and develops recommendations to senior leaders and…

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Trade Specialist II (Electrical &/or Automotive Background)

Company: VIXXO

Location: Dallas, TX

Posted Apr 25, 2025

8+ years of relevant trade experience in field services including project management of multiple trades. Support the Account team with escalations, technical…

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Solo OTR CDL-A Truck Drivers: Great Pay & Consistent Miles

Company: U.S. Xpress

Location: Austin, TX

Posted Apr 25, 2025

Consistent Miles and Paycheck with this truck driving job. Flex Fleet drivers must live within 250 miles of a U.S. Xpress terminal.

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Security Operations Center Analyst II

Company: Newrez

Location: Coppell, TX

Posted Apr 25, 2025

Excellent written and verbal communication skills, with the ability to document technical findings for both technical and non-technical audiences.

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Solo OTR CDL-A Truck Drivers: Great Pay & Consistent Miles

Company: U.S. Xpress

Location: San Antonio, TX

Posted Apr 25, 2025

Consistent Miles and Paycheck with this truck driving job. Flex Fleet drivers must live within 250 miles of a U.S. Xpress terminal.

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HVAC Chiller Technician

Company: Confidential

Location: Round Rock, TX

Posted Apr 24, 2025

High school diploma or GED required; technical school or HVAC certification preferred. Strong diagnostic, mechanical, and electrical troubleshooting skills.

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Digital Network Exploitation Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

Background in hardware/software engineering, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics,…

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Target Digital Network Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

We are looking for a Target Digital Network Analyst to conduct advanced analysis of collection and open-source data to generate insights and leads, ensure…

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Senior Software Engineer - Services

Company: Whisker

Location: Austin, TX

Posted Apr 24, 2025

Creates and maintains software specifications, technical architecture documents, and implementation plans. Bachelor’s and/or Master’s in Computer Science or a…

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Data Scientist Principal – Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Apr 25, 2025

Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data…

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Exploitation Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

Additional relevant experience includes engineering hardware and software, programming, computer and network security, vulnerability analysis, penetration…

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HVACR Service Technician

Company: Protechs Restaurant & Commercial Services

Location: Austin, TX

Posted Apr 24, 2025

If you are a skilled Senior HVAC Technician with expertise in mechanical systems, HVAC/R, welding, air conditioning, schematics reading, field service, and…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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