Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Carpenter

Company: The Barclay Owners' Association, Inc.

Location: Houston, TX

Posted Apr 16, 2025

Ability to read blueprints and technical drawings effectively. Collaborate with other tradespeople and contractors to complete projects efficiently.

Industrial Electrician

Company: Team Industry

Location: Dallas, TX

Posted Apr 16, 2025

Proficient in reading and interpreting blueprints, schematics, and technical drawings to determine the layout of electrical systems.

Customer Support Specialist- AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Apr 15, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will have conversations with chatbots in order to measure their progress,…

Commercial HVAC Technician

Company: Modello Construction

Location: San Antonio, TX

Posted Apr 15, 2025

A valid driver’s license and clean driving record. Ability to read mechanical drawings and technical manuals. Collaborate with project managers and other trades…

Software Engineer

Company: Confidental Company

Location: Houston, TX

Posted Apr 16, 2025

Troubleshoot and configure IOT edge devices and develop a diagnostic infrastructure. Develop software tools to assist in data collection and Automation.

Senior GRC Analyst (InfoSec)

Company: loanDepot

Location: Plano, TX

Posted Apr 16, 2025

Minimum of six (6) + years’ experience working in Cybersecurity GRC, policy development, risk management, or a similar field.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages