Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Journey Plumber

Company: University of Houston

Location: Houston, TX

Posted Feb 26, 2025

Requires technical certification or licensing directly related to the job, as specified on a job description addendum.".

CDL Truck Driver

Company: Revelation Energy Diesel Distribution Inc

Location: Houston, TX

Posted Feb 23, 2025

*Experience*: Previous experience (two years minimum) as a truck driver is often preferred, with a clean driving record. Box truck: 2 years (Required).

Senior Software Engineer - Mobile

Company: General Motors

Location: Austin, TX

Posted Feb 21, 2025

They collaborate with internal teams to develop functional mobile applications while working in a fast-paced environment.

Real Estate Sales Associate - Training & Mentoring Included

Company: Keller Williams Realty

Location: Dripping Springs, TX

Posted Feb 26, 2025

Be a licensed real estate agent or be willing to complete licensing courses. Be prepared financially to enter a 100% commission position.

Experienced CNC Machinist-Competitive PAY & Benefits

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Feb 24, 2025

Clean and maintain machines and tools and keep an organized workspace. Inspect first articles and verify the quality of the finished work by using precision…

Journey Electrician

Company: University of Houston

Location: Houston, TX

Posted Feb 26, 2025

Requires technical certification or licensing directly related to the job, as specified on a job description addendum. Department: Minor In-House Construction.

Real Estate Sales Associate - Training & Mentoring Included

Company: Keller Williams Realty

Location: Buda, TX

Posted Feb 26, 2025

Be a licensed real estate agent or be willing to complete licensing courses. Be prepared financially to enter a 100% commission position.

AWS Cloud Migration Analyst

Company: InnovIT USA

Location: Austin, TX

Posted Feb 21, 2025

Orchestrate calls to include, but not limited to project kick-off calls, notification of high/critical findings during the testing process, and close out calls…

Data Control Officer | Security (Access Control)

Company: Sitemetric

Location: Pflugerville, TX

Posted Feb 24, 2025

Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations…

Senior Graphic Designer

Company: Newmark

Location: Dallas, TX

Posted Feb 22, 2025

Bachelor’s degree in graphic design, marketing, communication, or a related field. Utilize web-based tools and shared platforms to manage versions, track…

Legal Administrative Assistant

Company: Beyond Finance

Location: Houston, TX

Posted Feb 21, 2025

Beyond Finance is seeking a Legal Administrative Assistant with 7+ years of litigation experience. The role involves drafting legal documents, managing litigation files, coordinating efiling, and providing general administrative support. Beyond Finance offers a collaborative work environment, competitive benefits, and opportunities for career development. The company is committed to helping individuals escape debt and build a brighter financial future.

Software Engineer

Company: Interclypse, Inc.

Location: San Antonio, TX

Posted Feb 26, 2025

This program in combination with our comprehensive time off and leave programs allow you to design a career and compensation program that enables near infinite…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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