Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

RN/LVN CHARGE NURSE - SECOND SHIFT

Company: Windsor Nursing and Rehabilitation Center of Duval

Location: Austin, TX

Posted Feb 28, 2025

Active LVN or RN license in *good standing in the state of Texas*. When you join our team at *Wellsential Health*, a nonprofit organization, you become part of…

Assistant Property Manager

Company: Nova Asset Management

Location: Houston, TX

Posted Feb 27, 2025

6.Actively participate in pricing and owner calls and discussions to ensure the property is meeting or exceeding benchmark expectations.

Home Office Services, Broker Dealer – Austin

Company: CAIS

Location: Austin, TX

Posted Feb 28, 2025

CAIS is hiring a Vice President for Home Office Services to manage high-level client relationships, provide top-tier white-glove service, and drive client success. The role involves deep expertise in the CAIS platform and investment products, collaboration with multiple teams, and process improvement. Qualifications include a Bachelor's degree, 5+ years of client service or investment operations experience, FINRA registrations, and experience in alternative investments. CAIS is committed to fostering an inclusive environment and offers a comprehensive benefits package.

Customer Support Specialist - Dallas, TX

Company: Accommodations Plus International

Location: Dallas, TX

Posted Feb 26, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Investment Research Senior Associate - Austin

Company: CAIS

Location: Austin, TX

Posted Feb 28, 2025

CAIS, a leading platform for alternative investments, is seeking an experienced Associate to join their Investments team. The role involves sourcing, reviewing, monitoring, and engaging with alternative asset managers and investment strategies. The ideal candidate should have a strong background in financial markets, particularly in alternative investments, and possess excellent analytical, quantitative, and communication skills. CAIS is known for its inclusive culture and offers a comprehensive benefits package, including generously subsidized healthcare, retirement plans, and flexible work arrangements.

Technical Lead (Identity and Biometric Solutions)

Company: Thales

Location: Austin, TX

Posted Feb 27, 2025

Self-starter with excellent technical writing skills, capable of influencing both technical and non-technical decisions while accurately estimating and…

Cloud Solutions Architect

Company: iHeartMedia, Inc.

Location: Austin, TX

Posted Feb 26, 2025

Master’s degree in Computer Science, Information Systems, Engineering, Computer/Software Engineering or a related field or foreign equivalent degree.

Internal Audit Intern (Summer 2025)

Company: Cloudflare

Location: Austin, TX

Posted Mar 01, 2025

The Internal Audit IA organization is offering an internship opportunity in Austin, TX. The role involves supporting the team in executing operational audits, testing internal controls, and designing testing procedures. Interns will assist in audit planning, risk assessment, fieldwork, and reporting. They will also build relationships with stakeholders, document audit work, and present their project to the company. Desirable skills include accounting, finance, data analytics, effective communication, time management, proficiency in Microsoft Excel and Google Sheets, teamwork, critical thinking, and problem-solving skills.

Graphic Designer -I

Company: The Potter’s House

Location: Dallas, TX

Posted Feb 28, 2025

Work closely with the creative and content teams to develop new design concepts and. Bachelor’s degree in Graphic Design, Visual Communications, or a related…

Senior Graphic Designer

Company: Empower Pharmacy

Location: Houston, TX

Posted Feb 28, 2025

Requires a Bachelor’s degree in graphic design, visual communication, marketing, or a related field, with preference given to candidates with additional…

Cybersecurity Audit Intern (Summer 2025)

Company: Cloudflare

Location: Austin, TX

Posted Mar 01, 2025

The Internal Audit IA organization is offering an internship opportunity for students majoring in Management Information Systems, Computer Science, Data Analytics, or Engineering. The intern will support the IA team in executing IT and Cybersecurity Audits, designing testing procedures, preparing audit reports, and building relationships with stakeholders. The intern will also have the chance to network across the company, present a project to the entire company, and gain direct access to executives and leadership team members. Desirable skills include effective communication, time management, teamwork, critical thinking, and problem-solving abilities.

Senior Cyber Security Analyst

Company: IES Holdings, Inc.

Location: Sugar Land, TX

Posted Feb 27, 2025

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. Proficiency in security tools and technologies (SIEM, IDS/IPS,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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