Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Exhibitor Relations Director

Company: Expo Contratista

Location: Houston, TX

Posted Mar 05, 2025

Drive exhibitor and sponsorship sales by identifying potential leads and closing deals. Maintain accurate records of sales activity and follow up with clients…

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Interventional Pain Management and Rehabilitation Physician

Company: Bone DRs Orthopedic Care

Location: Austin, Texas

Posted Mar 03, 2025

View Details Apply on healthecareers.com

HVAC Service Technician

Company: Confidential

Location: San Antonio, TX

Posted Mar 05, 2025

Valid driver's license may be required for travel between job sites. The technician will work in various environments, providing exceptional service to our…

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Carpentry Service Technician

Company: Renewal by Andersen | Esler Companies

Location: Carrollton, TX

Posted Mar 05, 2025

Diagnose and resolve issues related to installation or manufacturing. Experience as a service technician, finish carpenter, or similar trade (preferred).

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AI/ML Python Developer

Company: NTT DATA

Location: Irving, TX

Posted Mar 01, 2025

Collaborate with RPA architects, business analysts, and other team members to design and implement automation solutions.

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AI Engineer

Company: BDO

Location: Houston, TX

Posted Mar 05, 2025

Maintains a broad and current understanding of data analytics and business intelligence strategies, cloud platforms, methodologies, and tools.

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Lead Residential Service Plumber

Company: A Star Heat and Air, Inc.

Location: Dallas-Fort Worth, TX

Posted Mar 03, 2025

Maintain a valid driver’s license and acceptable driving record*. Must have tradesmen or journeyman's license*. Repair and maintain plumbing systems *.

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Shipbuilders - Welders/Fitters/Machinist/Electricians & more...

Company: Phoenix Labor Group

Location: Houston, TX

Posted Mar 05, 2025

3 years of experience in a shipyard or industrial setting. Strong problem-solving, troubleshooting, communication, and organizational skills.

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Electrician

Company: 1st Home and Commercial Services

Location: Austin, TX

Posted Mar 03, 2025

Must possess a valid Driver's License with minimal issues. You know your stuff when it comes to your tool, equipment, and materials for the best service on the…

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Framer P/T

Company: Michaels Stores

Location: Plano, TX

Posted Mar 04, 2025

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Operate cash register and execute cash handling to standards.

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Mid-level security analyst- Hybrid

Company: Calance US

Location: Dallas, TX

Posted Mar 05, 2025

Perform risk assessments on new technologies, upgrades, and infrastructure changes; provide design recommendations to ensure secure implementation.

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Staff Software Engineer, SRE

Company: General Motors

Location: Austin, TX

Posted Mar 07, 2025

Strong communication skills, with an ability to explain technical concepts to both engineering and business stakeholders.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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