Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

QA Automation Engineer

Company: Citi

Location: Irving, TX

Posted Sep 25, 2025

Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality.

Customer Service Representative

Company: Confidential

Location: Austin, TX

Posted Sep 25, 2025

As a Customer Service Representative, you’ll manage customer interactions, provide guidance on sales orders for products and services available, and collaborate…

Customer Success Specialist

Company: Atlantic Management Resources, Inc

Location: Dallas, TX

Posted Sep 25, 2025

Valid driver’s license required. You’ll be the bridge between customers and the company—gathering feedback, supporting implementation, and ensuring an…

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Sep 25, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Carpenter/Form Setter

Company: Zachry Construction Corporation

Location: Pasadena, TX

Posted Sep 25, 2025

Carpenters/Form Setters utilize their own tools and work efficiently and safely. You must have your own hand tools, such as a hammer, pouch, level, 8” crescent…

Data Tracking Specialist - Light Fleet

Company: Bexar County

Location: San Antonio, TX

Posted Sep 25, 2025

Must possess and maintain a valid Texas driver’s license. Ability to collect and analyze information; develop statistical analyses and reports; ability to…

Senior Project Manager - Data Centers

Company: LVI Associates

Location: Plano, TX

Posted Sep 25, 2025

Strong technical knowledge of electrical and mechanical systems. The role combines project engineering, construction oversight, and client consulting to ensure…

Data Science and Analytics Manager

Company: DOT Compliance Group L.L.C.

Location: Bedford, TX

Posted Sep 25, 2025

Bachelor’s degree in data science, statistics, computer science, business analytics, or a related field (Master’s preferred).

Consignment Sales Consultant

Company: Boater's World Marine Centers

Location: Grand Prairie, TX

Posted Sep 25, 2025

Requirements:*Education:* High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or a related field preferred.

Sous Chef-Zanzibar-Austin Marriott Downtown

Company: White Lodging

Location: Austin, TX

Posted Sep 25, 2025

\* Monitor all guest corporate feedback scores and conspire for positive influence on rankings. \* Help organize and execute assigned menu implementation list…

Graphic Designer (Multiple Offices)

Company: Sheppard Mullin Richter & Hampton LLP

Location: Dallas, TX

Posted Sep 25, 2025

Stay up to date with design trends, tools and best practices to continuously bring fresh perspectives. Present design concepts clearly and incorporate feedback…

Registered Nurse

Company: Premieant, Inc.

Location: Austin, TX

Posted Sep 25, 2025

Active Registered Nurse (RN) license in Texas. Provide high-quality nursing care in accordance with state and federal standards.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages