Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Registered Nurse II - Pre Admit Testing

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Sep 25, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Energy Sales Associate

Company: W Edge Strategies

Location: Dallas, TX

Posted Sep 25, 2025

Valid driver’s license and reliable transportation required to support territory-based outreach. Conduct targeted needs assessments using digital tools and…

Assembler Welder

Company: Epiroc Drilling Solutions LLC

Location: Garland, TX

Posted Sep 25, 2025

With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools…

Cybersecurity Forensic Analyst - Senior

Company: Huntington Bank

Location: Addison, TX

Posted Sep 25, 2025

Bachelor's degree in Information Systems, Computer Science or related field preferred. Comply with the organization's cybersecurity policies, procedures among…

Data Scientist | Gen AI Engineer | Hybrid

Company: Motion Recruitment

Location: Pasadena, TX

Posted Sep 25, 2025

As a GenAI Engineer, you will play a critical role in designing and developing intelligent, agentic AI systems using tools like LangChain, LangGraph, and…

HVAC Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Sep 25, 2025

Licenses: Valid HVAC technician license and driver’s license. Tools: Use hand and power tools to diagnose, repair, and maintain HVAC components.

Senior Robotics Software Engineer

Company: JMS Technical Solutions

Location: Houston, TX

Posted Sep 25, 2025

*Integration & Testing:* Deploy, debug, and validate robotic systems on physical drone hardware in both lab and field settings, building tools and frameworks to…

Applications Development Sr Programmer Analyst - C12 - IRVING

Company: Citi

Location: Irving, TX

Posted Sep 25, 2025

Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality.

Senior Embedded Linux Engineer

Company: JMS Technical Solutions

Location: Houston, TX

Posted Sep 25, 2025

This is a hands-on role for an experienced engineer who thrives in fast-paced environments, loves solving hard technical problems, and wants their work to…

Assembler Welder Tester

Company: Epiroc Drilling Solutions LLC

Location: Garland, TX

Posted Sep 25, 2025

With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools…

Pediatric Cardiac Services Registered Nurse

Company: Ascension

Location: Austin, TX

Posted Sep 25, 2025

Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Serve as a primary coordinator of all disciplines for…

Cassandra Database Engineer (Hybrid) - NSR

Company: Can-Am Consultants

Location: Austin, TX

Posted Sep 25, 2025

Provide technical support offering guidance and expertise on database-related matters. 8+ years of experience in Cassandra database in multi-cloud environments…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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