Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

OR RN Thoracic FT Weekday Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Sep 25, 2025

Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity…

Information Security Analyst

Company: Shell Federal Credit Union

Location: Deer Park, TX

Posted Sep 25, 2025

Current, Industry standard recognized certification in information security (ex: Security+, CEH certification). Knowledge of credit union products and services.

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: Houston, TX

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

Entry Level Customer Representative

Company: RPM Group

Location: San Antonio, TX

Posted Sep 25, 2025

The Entry Level Customer Representative is also responsible for leading and managing customer-facing teams, driving customer satisfaction, maximizing customer…

Journeyman Electrician Overnight Shift

Company: Action Facilities Management

Location: Austin, TX

Posted Sep 25, 2025

Answer emergency calls quickly, assess the safety of the situation upon first arriving at the scene and provide directions to individuals affected by the…

Project Manager

Company: CGI Group, Inc.

Location: Dallas, TX

Posted Sep 25, 2025

Proactively removes roadblocks, escalates issues and risks, applies appropriate project/program strategies, leads discussions with executive level partners,…

Data Scientist - Business Analytics

Company: Apple

Location: Austin, TX

Posted Sep 25, 2025

Bachelor's degree in a related field of study, or equivalent industry experience. Demonstrated ability to collaborate with advertisers to design A/B tests to…

ML Data Scientist - Product Analytics, Apple Ads

Company: Apple

Location: Austin, TX

Posted Sep 25, 2025

Work closely with the product team to identify and size new opportunities, develop data requirements, establish appropriate KPIs, and establish proper reporting…

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: Austin, TX

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

IT Compliance Analyst – Technology Risk and Controls

Company: Corebridge Financial

Location: Houston, TX

Posted Sep 25, 2025

Analyses incoming and past IT compliance requests and responses and helps design and build an effective data repository.

Teacher of the Visually Impaired (VI)

Company: The Stepping Stones Group

Location: Baytown, TX

Posted Sep 25, 2025

Spread Pay Plan: Enjoy a consistent income throughout the year. Graduate from an accredited program. Current TEA Teacher's License with an endorsement in visual…

Certified Teacher

Company: Dallas - Metric

Location: Dallas, TX

Posted Sep 25, 2025

Bachelor’s degree, current Texas Certification in both Special Education and General Education a current valid Texas Drivers License required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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