Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Shift Supervisor Trainee

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Cyber Intelligence Analyst (TS/SCI with Poly Required)

Company: Deloitte

Location: Springfield, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Human Resources Analyst

Company:

Location: Hickory Hills, IL

Posted Jan 27, 2025

View Details Apply on The Muse
people are core to everything we do exceptional impact and extraordinary results focus on relationships

Senior Business Developer - Energy Incentives

Company: Wipfli

Location: Chicago, IL

Posted Jan 26, 2025

Wipfli is seeking a Senior Business Developer for its Construction and Real Estate team. The ideal candidate will focus on growing professional services sales into target client segments, closing new energy incentive sales opportunities, and identifying and providing leads to industry resources. The role involves managing the sales process, coordinating team selling, forming and guiding the Opportunity Pursuit Team, translating growth marketing plans into sales tactics, and producing management reports. Required qualifications include a bachelor's degree, 5-10 years of experience in the energy or A&E space, experience selling specialty tax services to A&E firms, and a track record of revenue attainment. Wipfli offers competitive compensation, benefits, and flexibility for remote work.

View Details Apply on BuiltIn

Product Manager - Pangea (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Property Adjuster - Field Estimating – Chicagoland, IL

Company: Allstate

Location: Chicago, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Software Development Team Lead - Java

Company:

Location: Itasca, IL

Posted Jan 27, 2025

View Details Apply on The Muse

70003-Engagement Coor

Company: The TJX Companies, Inc.

Location: Springfield, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Software Development Team Lead - Java

Company:

Location: Lake Bluff, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Bourbonnais, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Store Associate

Company: CVS Health

Location: Joliet, IL

Posted Jan 27, 2025

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Senior Database Administrator

Company:

Location: Niles, IL

Posted Jan 27, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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