Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Global Incident Response Manager

Company: Coca-Cola

Location: Rosemont, IL

Posted Jan 24, 2025

Territory Manager - Hampton Roads, Virginia

Company: iRhythm Technologies

Location: Deerfield, IL

Posted Jan 24, 2025

iRhythm Technologies is seeking a motivated Medical Territory Manager to expand the growth of the Zio Patch platform. The role involves prospecting, developing, and closing new business, building support from EP's, cardiologists, and other clinical stakeholders, and achieving territory sales goals. The company is passionate about delivering innovations that improve healthcare and patient experience. The ideal candidate should have a Bachelor's degree, at least 5 years of related sales experience, and a history of outstanding achievements. The compensation package includes excellent benefits and a competitive salary range of $76,300—$90,000 USD.

Staff Engineer - iOS

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 24, 2025

CVS Health is seeking a Staff Engineer - iOS to join their team, responsible for advancing the architecture and Mobile Product. The role involves working with cross-functional teams to deliver great user experiences, mentoring team members, and improving foundational architecture. The ideal candidate should have 7+ years of software development experience, 5+ years in modern iOS development frameworks, and 3+ years in influencing large organizations on best practices in Mobile iOS development. The role is part of the fastest-growing business unit, the CVS Mobile App, with over a million daily average users. Responsibilities include developing iOS code, partnering with Product, UX, and Engineers, and maintaining CI and CD infrastructure.

Shift Lead

Company: Walgreens

Location: Arlington Heights, IL

Posted Jan 24, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and complying with company policies. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

Community Management Intern

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include registering sales, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store operations, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Warehouse Associate

Company: Coca-Cola

Location: West Dundee, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a part-time Warehouse Associate. The role involves receiving, processing, and picking orders, managing inventory, and operating powered equipment. The hourly pay rate is $18.55. The position requires standing, walking, bending, squatting, and lifting up to 50 pounds. The company offers safety training, a clean work environment, and potential incentive programs.

Pharmacy Manager

Company: Walgreens

Location: Aurora, IL

Posted Jan 24, 2025

Pharmacist- Sign-On Bonus Available

Company: Walgreens

Location: Macomb, IL

Posted Jan 24, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Technical Development Program, Liquid

Company: Diageo

Location: Plainfield, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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