Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

To-Go Hospitality

Company: Cracker Barrel

Location: Marion, IL

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Marion, IL is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Services Counsel - Operations+

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a Legal and Commercial Services professional with a JD degree or equivalent and at least 6 years of relevant legal experience. The role involves delivering and coordinating legal, contract, and commercial advice, managing risk, and ensuring ethical behavior and compliance. Preferred qualifications include in-house experience, a Common Law qualification, proficiency in MS Office Suite, and fluency in English. The successful candidate will demonstrate strong problem-solving, interpersonal, and communication skills, with the ability to explain legal issues to non-lawyers. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Payroll Manager

Company: True Value Company

Location: Chicago, IL

Posted Jan 24, 2025

The role involves managing various payroll processes, including planning, preparation, distribution, reporting, and control. This includes overseeing wage calculations, ensuring compliance with federal and state laws, and timely and accurate payments. The individual will also manage training and staff activities, and assist in developing new procedures and policies for payroll, accounting, benefits, and human resources. Key responsibilities include managing accounts payable transactions, overseeing expense invoice payment, pcard and T&E processing, and managing a team of AP correspondents. The role requires a Bachelor's Degree in Accounting or equivalent experience, and 5-7 years of experience in Finance and/or Accounting. An MBA is preferred.

Senior Legal Services Counsel - Global Industry Sector Legal Lead for the Financial Cluster

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a senior counsel to serve as the Global Industry Sector Legal Lead for the Financial Cluster. The role involves advising the Global Industry Sector Leadership Teams, managing risks, and ensuring compliance with laws and company policies. Key responsibilities include leading risk analysis, guiding products to market, collaborating on cross-industry frameworks, supporting thought leadership, providing strategic legal advice, and evaluating acquisition targets. The ideal candidate should have a JD degree, be admitted to the bar, and possess at least 10 years of relevant legal experience. Preferred qualifications include strong commercial, technology, IP, and data privacy experience, proficiency in emerging technologies, emotional intelligence, adaptability, excellent communication skills, and global work flexibility. Candidates should also have deep industry expertise, understanding of regulations impacting banking and financial services, and knowledge of trends in the sector.

Pharmacy Operations Manager

Company: Walgreens

Location: Bolingbrook, IL

Posted Jan 24, 2025

Sports Director Jobs / Athlete Evaluator (baseball, Softball, Football, Volleyball, Or Lax)

Company: Area Scouts

Location: Chicago, IL

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, athlete evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development. They provide comprehensive training, medical support, and high-level guidance. Area Scouts emphasizes diversity, inclusion, and equal opportunity, offering flexible schedules, benefits, and opportunities for advancement within the organization.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages