Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

AP Analyst

Company: Pactiv

Location: Lake Bluff, IL

Posted Jan 24, 2025

Member Frontline Cashier

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Leasing Administrator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

The text describes a job posting for a Leasing Administrator position in Oak Brook, IL. The employer offers competitive compensation, benefits, and a positive workplace culture. The role involves processing tenant legal documents, interpreting lease clauses, calculating rent commencement dates, and coordinating various tasks. The ideal candidate should have at least 2 years of commercial retail real estate lease administration experience, proficiency in MS Office, and preferably JD Edwards EnterpriseOne and CRM. The company provides paid training, growth opportunities, and benefits including medical, dental, vision insurance, and 401K.

Call Center Representative

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Call Center Representative position in Woodridge, IL, offering a compensation of $15-18/Hr. The role involves providing customer service, resolving issues, maintaining customer profiles, and making records of interactions. The job requires 1+ years of experience in retail, serving, or customer service/call center. Addison Group is highlighted for its benefits including high salaries, insurance, 401K, bonuses, potential permanent employment, direct connections with hiring managers, multiple employment options, and professional development support.

Salesforce Technical Lead

Company: Accenture

Location: Bloomington, IL

Posted Jan 24, 2025

Accenture is seeking experienced Salesforce Technical Leads to join their rapidly growing team as Associate Managers. The role involves managing a Salesforce technical team, overseeing programmatic elements, integration, and data migration. Candidates should have a strong understanding of the Salesforce platform, and experience with integrations, single sign-on, security, and tools like Mulesoft, Informatica, and Bolt. They will lead development of customized components, coordinate offshore usage, and manage technical project team members. The ideal candidate will have at least 4 years of experience in technology implementation, 2 years of Salesforce customizations, and 2 years of leading projects and performing code reviews. Preferred skills include experience managing developers, Lightning experience, and a well-rounded understanding of CRM engagements. Accenture offers unparalleled training, support, and opportunities for continuous learning and global collaboration.

HR Coordinator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for an HR Coordinator position in Chicago's Loop, offering a salary between $45,000 and $50,000. The role involves managing pre-employment screenings, processing paperwork, providing administrative support, and maintaining employee records. The ideal candidate should have a Bachelor's Degree, 2-4 years of HR experience, and strong computer skills. Benefits include competitive pay, insurance, 401K, and potential for permanent employment.

Insurance Agent

Company: COUNTRY Financial

Location: Sycamore, IL

Posted Jan 24, 2025

Travel Registered Respiratory Therapist - $1,927 per week

Company: Premier Medical Staffing Services

Location: Chicago, Illinois

Posted Jan 24, 2025

Premier Medical Staffing Services is advertising a travel job for a Registered Respiratory Therapist in Chicago, Illinois. The position is a 13-week contract, working 12-hour night shifts, 36 hours per week. The pay package includes a tax-free stipend. Premier Medical Staffing Services is a nationally expanding healthcare staffing firm, known for its commitment to providing highly qualified medical professionals with suitable employment opportunities. The company is Joint Commission Certified, a Military Spouse Employment Partner, and certified as a Women’s Business Enterprise.

Member Assist Cart Attendant

Company: Walmart

Location: Rock Island, IL

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and providing exceptional customer service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U program.

Extrusion Operator

Company: Pactiv

Location: Rosemont, IL

Posted Jan 24, 2025

Pactiv Evergreen Inc. is currently hiring for a full-time position with competitive wages up to $22.86 per hour, comprehensive benefits including a 401K match, and opportunities for rapid career advancement. The role involves operating machines efficiently, troubleshooting issues, providing solutions for production problems, and guiding less experienced staff. Essential skills include mechanical aptitude, problem-solving, and effective communication. Pactiv Evergreen Inc., formed by the merger of Pactiv LLC and Evergreen Packaging LLC, is the largest manufacturer of foodservice, food merchandising, and fresh beverage cartons in North America.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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