Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Shift Supervisor Trainee

Company: CVS Health

Location: Rock Island, IL

Posted Jan 24, 2025

Lead BT Risk & Compliance Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

CHEESE SHOP/MURRAY'S CHEESE

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Bloomington, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional patient health care services, and adhering to all relevant laws and regulations.

Physical Therapist (PT) - Home Health - PRN

Company:

Location: Springfield, IL

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: North Riverside, IL

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, managing cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No specific educational requirements are stated, but previous retail or customer service experience is preferred.

Pharmacy Technician

Company: CVS Health

Location: Niles, IL

Posted Jan 24, 2025

(USA) Personal Shopper Lead - Sam's

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

The role involves assisting management in supervising associates, maintaining facility safety, supporting Sam's Club ecommerce plans, supervising ecommerce program associates, executing the Sam's Club Pickup plan, providing member service, maintaining sales floor and merchandise presentation, overseeing club pick up orders, developing and implementing processes, ensuring compliance with company policies, and leading and participating in teams. The job offers competitive pay, performance-based bonuses, and various benefits including health, financial, and paid time off benefits.

Senior Manager, Bridges and Structures

Company: CN

Location: Homewood, IL

Posted Jan 24, 2025

CN is offering a Senior Manager position for Bridges and Structures in the Southern Region. The role involves delivering capital and maintenance programming, developing budgets, reviewing inspection reports, and overseeing maintenance drawings. The incumbent will collaborate with various groups, ensure safety, and implement an Engineering Safety Action Plan. The position requires 10+ years of experience in bridge design, management, or inspection, a Bachelor's Degree in Civil or Structural Engineering, and a Professional Engineer License. CN is a world-class transportation leader, committed to social responsibility and environmental stewardship.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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