Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Skokie, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, customer service, and flexibility. Benefits include discounts, health insurance, and a 401(k) plan. The position offers a starting pay range of $15.00 to $15.50 per hour.

Registered Client Relationship Analyst

Company: Morgan Stanley

Location: Chicago, IL

Posted Jan 24, 2025

The Registered Client Relationship Analyst plays a crucial role in shaping the future of service by modernizing client experiences. This role involves assisting Financial Advisors in developing financial strategies, cultivating client relationships, and providing comprehensive support including account onboarding, order processing, and performance reporting. The analyst also collaborates with the team to prepare marketing materials and participates in firm initiatives. Essential skills include strong computer skills, excellent interpersonal and client service abilities, and the capacity to work in a fast-paced environment.

Equity Accounting Lead

Company: Google

Location: Chicago, IL

Posted Jan 24, 2025

4am Inbound (Stocking) (T2896)

Company: Target

Location: Quincy, IL

Posted Jan 24, 2025

Personal Banker

Company: PNC

Location: Chicago, IL

Posted Jan 24, 2025

PNC is seeking a Branch Sales and Service Associate I for their Gold Coast-The Bristol Office branch in Chicago, IL. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will be bilingual in Spanish, customer-focused, and have experience in banking, client loyalty, and customer service. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary range is $46,800.00 - $69,000.00.

Intern, US Property Tax

Company: CN

Location: Homewood, IL

Posted Jan 24, 2025

PT Member Specialist

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

Research & Development Intern

Company: Thermo Fisher Scientific

Location: Rockford, IL

Posted Jan 24, 2025

Thermo Fisher Scientific is offering a summer internship for undergraduate students in Engineering or Life Sciences. The internship, starting on either May 12th or June 16th, 2025, lasts for 10-12 weeks. Interns will work on strategic projects, learn continuous improvement methodologies, and align with company safety, training, and quality regulations. The compensation includes an hourly rate between $21.50 - $28.75 and a $5,000 relocation stipend if necessary. Thermo Fisher values integrity, innovation, involvement, and intensity, and offers comprehensive Total Rewards package including medical, dental, vision plans, retirement savings programs, and more.

Part Time Teller

Company: PNC

Location: Peoria, IL

Posted Jan 24, 2025

PNC is seeking a Part Time Teller for their Retail Branch organization in Peoria, Illinois. The role involves providing exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The ideal candidate will be customer-focused, have strong communication skills, and be able to identify banking opportunities during customer interactions. No degree is required, and PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, 401(k) with PNC match, and more. The base salary is between $37,440.00 - $44,000.00.

Experienced Auto Scrubber Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Chicago, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, excellent customer service, and strong communication skills. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.20 to $16.70 per hour. Marshalls emphasizes embracing differences and unique perspectives, fostering an inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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